Permanent Transfer APS3 Section 26 Register - Immigration Group

Job Description

Job Req ID Home Affairs-133737 Location ACT; NSW; QLD; SA; TAS; VIC; WA Classification APS Level 3- $64,392.00 and $73,981.00 plus 15.4% super (part time pro-rata) Employment Type Ongoing (Permanent), Full-time / Part-time Contact Officer Immigration Workforce Coordination at Applications close on 30/06/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted. About our opportunity You must already be an APS3 in the Australian Public Service employed in an ongoing role to apply for this position. More information on section 26 transfers can be found here: Employee movement between APS agencies | Australian Public Service Commission . About our team The Immigration Group is responsible for administering Australia's Permanent and Temporary Migration Programs, people smuggling policy and implementation, and the Refugee and Humanitarian Program and Settlement Programs. The Group delivers status resolution in detention and the community and manages the Department's client-facing services and information services. It also provides policy advice on national impacts of migration, citizenship, people mobility, and delivers citizenship, social cohesion and multicultural programs. The Group also leads on implementing Government's proposed policy shifts needed to reform the migration system. Please visit our website for more information about the Department of Home Affairs . Our ideal candidate You must already be an APS3 in the Australian Public Service employed in an ongoing role to apply for this position. Our ideal candidate will be a team player who enjoys working in a dynamic and evolving environment. You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations. You must be able to positively contribute in a team environment, displaying integrity and high ethical standards. You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence. You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes. You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy. Duties and responsibilities You will transfer at the APS3 level from your current Department to the Department of Home Affairs, Immigration Group. You will typically work in one of the following roles: Visa and Citizenship Decision Makers at the APS3 level undertake a range of tasks to assist with processing visa and citizenship applications. This may include record keeping, managing mailboxes and providing responses to clients whilst working under general supervision to assess and decide certain visa and citizenship applications. Administrative Support Officers may perform a range of administrative tasks, including data entry, responding to enquiries by phone or email, drafting correspondence using templates, managing email mailboxes, supporting day-to-day operations, and other general administrative duties. Program Advice and Support Officers contribute to the service delivery of a program, including assisting with reporting and communications activities. Customer Support Officers, Call Centre Officers and Client Liaison Officers are all customer advice and service roles providing timely and accurate advice and answers to stakeholders in response to enquiries and requests in support of Departmental programs. How to apply Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 30/06/2025 at 11:59pm (midnight) AEST – Late applications will not be accepted. Please provide a one-page Applicant Response and include specific examples to explain how your experience, skills and qualifications make you a good fit for Immigration Group. Eligibility To be eligible for the position you must be an Australian Citizen and you must already be an APS3 in the Australian Public Service employed in an ongoing role. The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance and an Employment Suitability Clearance (ESC). Diversity and inclusion The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply. #J-18808-Ljbffr