Program Communications Manager

Job Description

Capabilities Office Setup: Hybrid Job ID: #24066 At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact: We’re looking for a strategic, organised and committed Program Communications Manager to plan, manage, deliver, and report on communications across the Program. This role would suit someone with a corporate, internal, or employee communications background, who wants the opportunity to both manage and deliver communications. The ability to build strong relationships with a wide range of internal stakeholders will be critical to your success in this role. Be part of a large-scale, long-term joint venture between Jacobs and Seymour Whyte (known as Creek Connect), awarded by Sydney Water as an Engineering, Procurement, and Construction Management (EPCM) project. As the region expands, so does the need for sustainable and resilient water solutions. The Upper South Creek Network (USCN) will feature new wastewater pumping stations and gravity carriers, with the first work stage beginning before the year's end. The project also emphasises safety, digital engineering, and compliance with the latest standards, ensuring it meets future needs effectively. Location: Our preference is for the Program Communications Manager to work full-time from the Sydney Water Parramatta office, with some flexibility. The role reports to the USCN Program Manager. About our Jacobs Engagement and Social Planning Section: Our ANZ Engagement and Social Planning Section partners with our clients and the broader Jacobs business to design, deliver, and evaluate communications and engagement approaches for major infrastructure projects. We help our clients solve their most complex challenges in ways that consider stakeholder and community impacts and seek to deliver positive environmental outcomes. We collaborate with multi-disciplinary teams across a range of markets including water, defence, energy, power, and transport. You will be joining 30+ specialists located across ANZ, providing great opportunities for knowledge sharing, learning, and continuous improvement. Your responsibilities: Live Sydney Water and Creek Connect’s shared values and ensure the ‘customer is at the heart’ as we deliver the USCN Program. Prepare, manage, implement, and update the Program Internal Communications Plan. Support the Program Leadership Team with the preparation and roll out of a range of communications and events. Monitor and report on the effectiveness of internal communication channels and deliverables. Manage the Program SharePoint, liaising with various departments to ensure consistent and appropriate sharing of information and messaging. Work closely with internal stakeholders to identify communication needs and support Program milestones. Support preparation, coordinate, review, and manage all Program-wide internal communications, including newsletters, ad hoc communications, reports, and other communications to executive leadership, the program team, and Sydney Water. Review and edit a range of Program documents to ensure standardisation, consistency, and quality. Champion and reinforce the Creek Connect brand, ensuring this brand is consistently applied in line with Sydney Water’s branding and style guidelines. Build and maintain strong relationships with internal and external stakeholders to align communication activities with Program objectives. Be available to work full-time from Sydney Water’s Parramatta office. Minimum Requirements: Good experience working in a similar role in a major corporation, government department, or agency environment. Demonstrated experience managing and delivering communications for a range of internal audiences to effectively engage diverse stakeholders. Demonstrated ability to build and maintain positive relationships with stakeholders. A ‘can-do’ attitude, with an interest in being hands-on in the roll-out of the Internal Communications Plan and Content Calendar. Proficiency in using a range of communication platforms, tools, and methods to deliver impactful messaging. Experience working in dynamic or ambiguous environments, with a proven ability to adapt to change. Exceptional verbal and written communication skills, and high levels of emotional intelligence and empathy. Strong organisational, problem-solving, and critical thinking skills. A ‘can-do’ attitude with an interest in continuous learning and improvement. Jacobs. A world where you can. At Jacobs, we support your personal life and career journeys. From our inclusive employee networks to our positive mental health champions, we're committed to driving a culture of caring where you can be you. With safety and flexibility always top of mind, we've gone beyond traditional ways of working to help you uncover a working arrangement that delivers the flexibility, tools, and space to maximise your potential. We're the 2023 winners of the Consult Australia People First Award for our suite of employee benefits that support all our employees in all stages of their personal and professional lives. For the 6th consecutive year, we've been named an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (Australia). In New Zealand, we're a founding member of The Diversity Agenda and are committed to making our industry more inclusive and diverse. In Australia, our Reconciliation journey continues to be a considerable focus across all levels of the Jacobs community as we progress our Innovate level Reconciliation Action Plan (RAP). Our Bronze Employer status in the Australian Workplace Equality Index for LGBTI+ inclusion recognises our progress in creating an environment where our Jacobs employees can bring their whole selves to work. We aim to embed inclusion and diversity in everything we do. We know that if we're inclusive, we're more connected, and if diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our eight global Jacobs employee networks centred on driving inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and our Women’s Network. No matter what drives you, you'll discover a way to cultivate, nurture and achieve your goals – all at a single global company. We're an equal opportunity employer and encourage candidates of diverse backgrounds to apply. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Aboriginal and Torres Strait Islander people are invited to nominate a cultural representative to participate on the interview panel; please let your recruiter know in your application. #J-18808-Ljbffr