Program Manager – Community Inclusion Program

Job Description

Program Manager – Community Inclusion Program Outcare is a leading provider of reintegration and justice services in Western Australia. Outcare is part of PeopleKind Group, parent company to a diverse and growing group of organisations that deliver services encompassing disability, housing, allied health, justice, child protection and reintegration. We exist to empower people to live their best life, and we live our values every day. We're respectful, compassionate, courageous, resilient, and collaborative. At Outcare, we're committed to providing outstanding services for people engaged or at risk of engaging with the justice system. Through our person-centred approach, we support people to regain direction and maintain positive social engagement. The Program: The Community Inclusion program plays a pivotal role in supporting individuals with complex needs and criminal histories. We work alongside NDIS-funded participants, including those currently incarcerated and preparing for release, to help them reintegrate, increase autonomy, and participate actively and safely in the community. The Role: Reporting to the Executive Manager, this senior leadership position oversees our Community Inclusion Program and holds responsibility over delivering a sustainable, quality service aligned with NDIS standards while maintaining our employee’s wellbeing. As a member of the Senior Leadership Team, you will generate stakeholder engagement, have ownership of the program budget and contribute toward our strategic initiatives. As the Program Manager, you'll also be responsible for: Writing and embedding policy and process Participating in strategic initiatives Coaching a diverse high achieving team, supporting a culture of continuous learning and development Excel in managing community services, ensuring compliance while optimizing outcomes for all stakeholders Maintaining collaborative and productive working relationships with key stakeholders Managing the program’s finances to maximise sustainability What you will need: To be successful in this role, you will have a strong understanding of NDIS frameworks, and the ability to navigate complex services effectively, bringing your team along for a shared vision. We are seeking someone with the following: A tertiary qualification in a relevant community or management discipline, or at least 3 years’ experience in a similar/relevant role Proven experience managing services based on participant’s needs and their NDIS plan, including budgeting, monitoring plan utilisation, and ensuring compliance with NDIS guidelines Proven team management experience with a therapeutic leadership style that creates safety, clear expectations and creativity High-level proficiency in the use of technology including Microsoft Office - email, Word and Excel Experience with financial reporting and budget management Report writing skills Demonstrated experience leading and coordinating remote-working teams. Experience supporting people with disabilities and complex needs, including those with involvement in the criminal justice system. In addition, you would need to have (or willing to obtain): Current WA Working with Children’s Check The right to work in Australia In return, we offer: Salary packaging of up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum A work phone and laptop Career progression and professional development opportunities Free, confidential counselling service Working with a great team of like-minded people Ongoing training and support to give you the skills to make a bigger difference in peoples' lives How to apply: Prepare a brief cover letter outlining how you meet each criterion and attach a detailed resume. If you require any information regarding the recruitment process, please contact our People and Planning Officer on 08 6253 4700. Applications close Friday 21st February 2025. Outcare reserves the right to close this advertisement prior to the advertised closing date. #J-18808-Ljbffr