SA State Operations Manager

Job Description

Growth opportunity with a healthy pipeline of new clubs across South Australia. Thrive in our centrally located Glenelg location - easy accessibility! Employee Benefits Program | Free Gym Membership The Opportunity: At Revo Fitness, we are not slowing down with continued growth plans across South Australia, continuing to open new clubs to help more members achieve their health and fitness goals. What sets us apart is that we make the gym simple. To support our continued growth, we are seeking a State Manager to lead and inspire our team of Operations Managers, Club Managers and their respective teams.Reporting to our National Operations Manager, you will be an experienced Operations Manager or State Manager – who has the drive to get the best out of people. While you will have multi-site experience with a focus on Facilities and Occupational Health and Safety, your focus will be on ensuring every member has a great experience in our Clubs.Key Responsibilities: People Management : Through the clubs under your leadership, you’ll ensure our Operations Managers & Club Managers’ experience enables them to succeed in their role and that their experience with Revo is seamless, well managed, and transparent. This will include leading the Recruitment & Onboarding, Performance Management, Leave Management, Health and Safety Compliance, Career Progression, and the Exit processes. Member Experience : Our members’ experience is directly shaped by the way our team approach, help, and support both potential and new members in our clubs. Empowering our team to conduct these interactions in a way that aligns with our vision, mission, and brand values will enable a unique and rewarding experience for potential and current members. Facilities Management : A high-quality facility, together with well-maintained and hygienic, up-to-date equipment is critical to our members’ experience. This role is accountable for ensuring this is achieved through our Club Managers at all our clubs. Health and Safety : Actively seeking improvements and upgrades to ensure our facility and equipment are reviewed, quality controlled, and improved through various stakeholders. The safety of our team and members is critical, ensuring oversight and management of our regular WHS requirements. Reporting and Administration : For our business to succeed, monitoring and reporting on key metrics for club operations is essential. You will oversee the management of KPIs and member targets, ensuring these benchmarks are consistently met and analysed to drive performance improvements. Your role involves regular reporting on these metrics to identify trends, address any performance gaps, and make data-driven decisions. This includes maintaining high standards for administration processes to ensure accurate and timely reporting that supports strategic planning and operational excellence. Essential Criteria Demonstrated experience in a Senior Operations Management or State Management role, with multi-site experience. Experienced leader of a team – who coaches and enables people to perform at their best. Strong experience in Facility Management and Workplace Health and Safety matters. Customer Service and Experience Driven. Ability to manage difficult situations and conversations. Project Management and multi-tasking experience, with an agile approach. Problem Identification and Solution Driven. Current Driver’s License. Who is Revo? Our goal is to make quality fitness affordable and more accessible to all. We believe in making the gym simple, with no complicated contracts, no unnecessary fees, and no catches! We have gyms open 24/7 so our members can work out how they want, when they want.We have a members-first mentality always and aim to provide the best vibes and customer experience possible. We’re a proudly Australian locally owned business, with continued growth plans. Watch this space!Benefits: Attractive Remuneration package – including Phone & Vehicle Allowance. Complimentary Revo Membership for you and a significant other. Flexible Working Arrangements available. EAP and Employee Benefits Program, including Paid Parental Leave. If you’re ready for a new challenge and want to join a team who love pushing boundaries, hit the apply button now.If you would like to have a confidential conversation with our Talent Acquisition Specialist Mark Russo - reach out to #J-18808-Ljbffr