State Operations Manager QLD

Job Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. About the Role: The State Operations Manager will be responsible for the management of the state-based field team to deliver all in-store activities aligned to the National MyPS Field Action Standards that is specific to each Key Account, financial management, operational engagement and the delivery of all Field KPIs and Targets.The role will be responsible for the building and development of a high-performance sales team through ongoing focus to coaching and mentoring each team member according to their Individual Development Plan. The State Operations Manager will also work collaboratively with key customer contacts to drive incremental sales opportunities and key business initiatives that are aligned to the overall business strategy and growth plans across all channels. Main Responsibilities: Team Management Coordinates and supervises Area Sales Managers defining priorities and operational plans according to programs and initiatives scheduled. Work alongside the Area Sales Managers in order to support them in dealing with any operational issues concerning clients or the sales team. Field Coordination Ensures the allocated field structure resources are in place to maximise channel objectives in line with company objectives. Liaise with Customer Management Teams/Retail Capability Team in order to gather information on activities, opportunities & deals with key customers. Communicate all head office agreed activities (including POG’s & NPD) to the state field teams in order to ensure the implementation and compliance at store level. Sales and Business Development Develop plan to achieve all display and Execution Quality targets as outlined in the Activity Execution Guide. Monitor sales trends in the State and sales structure performance. Monitor field performance through Perfect Store Audits and distribution analysis on monthly basis. Ensure the proper management of the allocated merchandiser budget – ensuring resources are allocated to deliver activity expectations within that assigned budget. People Management Oversee all recruitment as required Ensure Performance of all Field Managers is in accordance with Ferrero Standards and core values and fulfils the requirements of their role Implement approved Performance Management Plans as required Support the development and ongoing review of Individual Development Plans for all team members. Who we are looking for: • Degree qualification in a relevant field• Intermediate Microsoft Excel, PowerPoint and Teams skills• Experience in Managing and Developing People• Influencing & Negotiation skills• Strong Interpersonal & Communication Skills Diversity Statement Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding. How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. #J-18808-Ljbffr