Senior Commercial Manager - Growth

Job Description

Business Function: Strategy & Commercial Planning Parent Business Function: Corporate & Support Functions Time Type: Full time Worker Sub-Type: Permanent Job Description Challenge yourself and be a part of a key and strategic role within our Qantas Loyalty business Senior role working alongside an expansive internal and external stakeholder group Full time, permanent opportunity based in our Head Office in Mascot Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships, our business is dedicated to providing unparalleled value and benefits to our members. The Senior Commercial Manager, Growth Partnerships role is primarily responsible for unlocking the next phase of growth across the portfolio through identification, prioritisation, negotiation, contracting and onboarding of new partnerships targeting ASX200 companies that address core member gaps in the current Retail offering. The role takes a category-led approach to prioritising partnerships that will drive value to the business, our members and the partner. Once a new partner is onboarded, the role is responsible for ensuring a seamless transition to the relevant account management team. In addition to business development, the Senior Manager Growth Partnerships role is also responsible for leading or coordinating a number of strategic initiatives including refining the partner tier framework and approach to mid-tier partners to deliver a partnership driven organisation that is capable, resourced and flexible to meet the challenges of the dynamic Retail sector. This role is also responsible for people leadership, mentoring and development of a team/squad of direct and indirect reports to enable long term successful partnerships and the delivery of sustainable value creation for the partner, the customer/member and Qantas Loyalty. What you’ll bring to the role: 15 years + experience in the management of large scale and complex Partnerships in Aviation, Travel, Retail or other significant household spend categories Proven ability to develop novel, scalable, high-impact partnerships for shared value Strong external stakeholder management skills, including C-suite executives, with passion for sales, business development and partnerships management. Exceptional commercial acumen with well-developed strategic, financial, customer, commercial modelling and relationship management skills. Thorough understanding of customer loyalty fundamentals, core drivers of loyalty value creation and partnership execution within a loyalty programme context. Thorough understanding of partner & customer/member perspectives & ability to leverage data/insight as part of partnership strategy development and performance. Ability to strategically design and develop partnership frameworks including industry/sector appraisals, competitor benchmarking, pipeline development, opportunity sizing, deal structures, commercial constructs and success KPIs and measures. Revenue and gross margin management experience in a partnership context and ability to manage financial targets, budgets and forecasting. Significant business development, negotiation and contracting experience with in depth knowledge of all components of deal making, partnership development and onboarding. Significant experience in developing key internal and external materials including pitching and proposals, business casing and strategic plan development. Ability to keep and stay abreast of broad industry and specific partner developments in an incredibly dynamic, competitive environment and translate these into meaningful, actionable insights and initiatives. Exceptional people management experience with ability to lead, motivate, coach and develop high performing teams. Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Applications close on the 13th of March. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. #J-18808-Ljbffr