Service Coordination Officer

Job Description

Fixed term – ending 31 July 2025Part time – 24 hours pw (0.63 FTE)Band 4Salary $75,965.41 (pro rata) + Super About Us The City of Whittlesea is one of the fastest growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure. Our staff are passionate, skilled and diverse, providing a great environment to work in and succeed. The Role Make a difference in our community! This is an exciting role with a focus on providing operational support across the Ageing Well Department. This position will provide high quality customer service to Ageing Well consumers, program participants and residents within the City of Whittlesea. There will also be a large focus on coordinating and supporting activities that relate to contract management, service planning, performance reporting and more. About You If you believe in delivering an exceptional customer experience and enjoy working within a team to achieve common goals, this position is for you. You should have a keen attention to detail, the ability to multitask, and thrive in a fast-paced, dynamic environment. Experience in the Aged Care sector is essential. If this sounds like you, then you should definitely apply! Want to know more? For more information about this position please access a copy of the position description via the link below or if you have any questions regarding this role, please contact Silvana Aliquo, Ageing Well Coordinator Service Coordination on 9217 2170 (selection option 4). To apply for this position, you must address the Key Selection Criteria outlined in the Position Description in your cover letter. Please note, that applications that do not address the Key Selection Criteria may not be considered. Applications close at 11.45pm on Friday 21 February 2025 Interviews will take place as suitable candidates are identified so please don’t delay in submitting your application. Please note all applicants must apply online, and no late applications will be accepted. We are happy to take applications from international candidates if you have a valid Visa to work in Australia. At the City of Whittlesea, we value diversity and appreciate everyone’s strengths. We are an equal opportunity employer and committed to attracting and retaining a diverse workforce that reflects our municipality. We encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse (CALD) backgrounds, people with a disability and people identifying as LGBTIQ. The City of Whittlesea is also a Child Safe employer. Council is committed to providing an inclusive workplace that encourages employees to participate, without discrimination, in both work-related and other activities conducted within a work context, with the support of workplace adjustments. Where possible, the Council will identify and resolve potential barriers to the recruitment and employment of people with disabilities within the organisation. If you require a workplace adjustment to support you during the interview process, please email with your request outlining your preferred method of contact. Workplace adjustment (also known as “reasonable adjustment”) is defined as: “Whatever is considered necessary and achievable to enable an employee to perform their job role efficiently and to the best of their abilities.” A Workplace adjustment can be requested at any stage in the recruitment process and/or as a part of the employment of an individual. #J-18808-Ljbffr