Service Desk Engineer
Reference ID: 1147591 Contact: Henry Brosius Email: Call: 0483 945 770 West Sector: Technology Job Summary... more info
Service Desk Engineer Lv2
Salary:
80.00 - 100.00
Posted:
06-03-2025
Category:
Installation, Maintenance Repair
City of Marion,
Job Description
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Orbitel Technologies Business Owner- Director of Sales & Marketing | Driving Growth, Building Connections, Leading Teams About You: Do you enjoy solving problems? Are you sick of being a cog in a big machine? We want you to join us! About us: Orbitel Technologies is a successful and growing MSP that helps small and medium businesses at every stage of their IT journey. We’ve been around for over 20 years and have great relationships with our new and long-term clients, this is because we prioritise the customer and team experience above all else. This role will suit a positive, ambitious and results driven individual who will enjoy being a part of a small team. This is an on-site role at our Park Holme office. Primary Responsibilities: Serve as the first point of contact for customers requiring Level 1 & 2 technical support. Perform on-site support, including installations, troubleshooting, and upgrades of hardware and network infrastructure. Document troubleshooting steps and solutions for future reference. Collaborate with other IT professionals, such as network administrators, software developers, or system engineers, to resolve complex issues. What we're looking for: Minimum 2 years of experience, preferably in an MSP or onsite support role. level 2 Strong problem-solving and analytical skills, with the ability to think critically and creatively. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Thorough understanding of common hardware, software, and networking technologies. Knowledge of IT service management best practices and procedures. Ability to work effectively both independently and as part of a team. Excellent time management and organisational skills. Relevant certifications would be an advantage. Generous incentives for new business and reaching team goals. Company car available. Competitive salary with potential to grow. Anniversary bonus. An easy-going environment and culture. Day off for your Birthday and regular staff functions. A proactive approach to ongoing training to help you develop life-long skills. Wellness allowance. Fuel card or company car. Uniform provided. Laptop provided. A successful support desk engineer plays a key role in ensuring customers receive the best possible technical support while maintaining strong customer relationships. If you think that is you, please apply today! Seniority level: Entry level Employment type: Full-time Job function: Information Technology #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 06-03-2025
Category: Installation, Maintenance Repair
City of Marion,
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