Service Manager, Clerk Grade 9/10, Statewide Talent Pool Creation

Job Description

Division: Corrective Services NSW Location: Statewide, NSW, AU, 9999 Talent Pool Creation - Community Corrections Service Manager Location – Statewide - Multiple locations across NSW Community Corrections Employment type – Talent Pool creation to fill Temporary & Ongoing vacancies. Salary - $125,693 - $138,510 pa (Clerk Grade 9/10) plus employer’s contribution to superannuation and leave loading. A talent pool will be created for future ongoing and temporary roles within Metropolitan East, Metropolitan West, Northern, Southern, Hunter and Western Districts and is valid for a period of up to 18 months. The role of a Community Corrections Service Manager is broad and diverse, and the successful applicant will assist with the management of a Community Corrections team based in one of our various locations across NSW. What you’ll do As a Community Corrections Service Manager, you will manage operational resources across an office/hub to support the delivery of integrated and high-quality services to facilitate a reduction in re-offending and enhanced community safety. You will lead and develop staff whilst promoting a working environment that values teamwork, ethical behaviour, and high performance to achieve quality service delivery outcomes and organisational objectives. You will coach and mentor staff, provide constructive feedback and facilitate ongoing professional development through a performance and development framework. You will do this as part of an office/hub leadership team with the support and direction of a Community Corrections Manager, and by leading and supervising frontline team leaders. What we’re looking for Demonstrate authentic leadership Stay calm in pressured environments and work through challenging issues with cultural sensitivity Manage and develop people, including by supporting strengths, building capability and responding to individual performance issues Anticipate, identify and address issues and potential problems that may impact organisational objectives With the leadership team, drive and maintain positive workplace culture. Tertiary qualifications in a human services related field (or equivalent experience in frontline human service delivery). Current driver's licence and preparedness to drive a vehicle in the course of performing the role. (Travel requirements will vary depending on location) What We Offer A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Communities and Justice Sector by providing effective, safe and humane management of offenders both in custody and in the community. CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported. Are you ready to join us? Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the capabilities and requirements of the role as well as an up-to-date résumé (maximum 5 pages). Applications close SUNDAY 9 FEBRUARY 2025 at 11:59pm AEST. For more information about the role or what it’s like to work for Corrective Services NSW, please contact the hiring manager, Ziggy Abedine, District Director, Metropolitan West, on 0428640204 or via email If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Karen Honnery on 8688 2811 or via Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. Thank you for your interest in this role. We look forward to receiving your application. #J-18808-Ljbffr