Technology Partner Manager

Job Description

About Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role The focus of this role will be to manage a portfolio of Technology Partners that are HQ’d in Australia and New Zealand. You will be working with an established set of partners with responsibility to develop close relationships and uncover new business referral opportunities for the sales team. You will be expected to identify, qualify and recruit new partners under this program and develop those relationships. You will work towards revenue targets and manage a pipeline of partner opportunities alongside the sales team. We are looking for candidates with a minimum of 4 year’s experience in partnerships or business development with a SaaS sales background (e.g. email service providers, ecommerce platforms and system integrators, CRM etc.). The ideal candidate has strong communication skills, is detail oriented, highly organised and can work independently but also has the ability to work closely with other teams in the organisation. Your Day-To-Day activities Establish healthy and strong relationships within your portfolio of technology partners Research, evaluate and recruit new partners into the technology program as per defined set target sectors and technologies Educate partners on dotdigital’s offering and conduct regular learning sessions with relevant teams in partner organisations Take ownership of your partner portfolio across all processes and systems Support the global roll-out and ongoing optimisation of the technology partner program Support business processes with involved departments to support the success of the technology partner program Support building a technology partner ecosystem around dotdigital to complement the solution, to create new business opportunities and to strengthen client relationships and support their successful use of dotdigital Support building a competitive gap analysis with product and product marketing teams around technology partners Ensure CRM is up-to-date and reflects reality for opps, partner statuses and stakeholders Provide input and collateral for the resource centre for internal teams around tech partners and their integrations Educate internal teams on technology partner definition and criteria Support internal teams with advice on which technology partners can be recommended for client queries Build a strong understanding of technologies and features across all technology partners (i.e. CRM, CDP, Commerce Platforms, CMS, Personalisation, Payment solutions, etc.) Commercial Create new business opportunities through the technology partner ecosystem by managing key tech partner relationships Support active opportunities through partner influencing where appropriate and applicable Marketing Establish opportunities for joint lead-gen, content & awareness creation through tech partners (i.e. webinars, roundtable events, case-studies, white papers) for the marketing team to pursue and execute Help raise funds for dotdigital led events (i.e. dotsummit) Provide input for the technology partner directory and tech partner integrations General Attending of industry events and presenting as required International travel as required Interview Process 15min Screening Call with Team Talent 45min interview with Head of Partnerships 45min interview with Partnership Manager and Sales Manager 1 hour presentation and platform demonstration with Co Founder Some of Our Global Benefits Parental leave Paid sick leave Dotdigital day Share reward Wellbeing reward Wellbeing Days Loyalty reward DEI commitment As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you. Legal statement No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law. #J-18808-Ljbffr