Delivery & Change Lead (HR Consumer & CCS)

Job Description

Delivery & Change Lead (HR Consumer & CCS) Sydney, NSW, Australia Job Description Permanent Sydney I Hybrid Multi-layered role calling for ideas’ contribution, planning and delivery! How will I help? You will join a newly created team in Consumer & CCS, established to deliver end-to-end program activities across Workforce Transformation. As a level 4 role, reporting to the Head of Workforce Transformation, Consumer & CCS, you will use your seasoned operational program management skills to engage with stakeholders across the Consumer Division (including BCM, risk, finance, legal & technology & all workforce stream leads) to contribute to the building out, delivery through to execution of a large program of work. This will include all stages of the project lifecycle, drawing on your project management disciplines, frameworks, processes and tools to achieve the project goal of delivery on time, and within agreed budgets and scope. Managing and balancing competing priorities will be one of your top superpowers, and you will draw on this to ensure program risks or issues are raised early and expectations are managed. You will use your natural curiosity, ability to engage and influence to manage program dependencies or interdependencies across the lifecycle of the program through design, implementation and embedment. What’s in it for me? You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. What do I need? You will bring significant experience leading the delivery of transformation or change programs end to end. Strong communication skills are essential, and this includes the ability to present information and communicate with impact. You will demonstrate a track record of contributing and delivering projects with a history of positive outcomes. Stakeholder management, and the ability to build trusted relationships with a breadth of divisions across the enterprise is important, including vendor management. Experience with Westpac Group standard GTO Transformation Delivery standards is essential, and a passion for HR cultural change initiatives will be an added bonus to your core skills. What’s it like to work there? We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together. As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. Start here. Just click on the APPLY or APPLY NOW button. At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email For Internal adverts only Westpac is committed to talent mobility and career development for our current employees, including trainees and intern program participants. People Leaders will prioritise internal candidates. #J-18808-Ljbffr