ICT Support officer/ Desktop Support/ End User Support
Overview Our client is currently seeking a Desktop Support Specialist for a 6-month contract with the potential for extension.... more info
End User IT Support
Salary:
80.00 - 100.00
Posted:
01-03-2025
Category:
Technical Support Administration
Wodonga,
Job Description
Position Title Desktop Support TechnicianContract Duration 6 months Initial ContractWork Schedule 3 Days per week role (Onsite)Location Ideally looking for candidates living within Albury Area or closeby areaPosition Description This is an onsite role providing second-level end user IT support and problem resolution at our client site in Albury, NSW.Experience 1-3 years of experience.Key Responsibilities Will Include, But Are Not Limited To: Desktop PC & Laptop Hardware installation, setup and configuration, problem diagnosis and resolution. Support of MS Teams meeting room equipment. General IT troubleshooting and assistance as required on site. Manage incidents, knowledge base articles, tasks and assets within the Service Management tool to a high standard and within SLAs. Keeping the stock/build room tidy and in order. Managing eWaste. Facilitating user training sessions. Assisting with project work. Occasional participation in afterhours/weekend support & deployment activities as required. Qualifications Ideally you will be qualified in an IT related discipline and have experience in supporting IT technologies including PC & Laptop Hardware support, Windows 11, Outlook, MS Teams, MS Office and have a basic understanding of networking.Skills Your attention to detail, natural curiosity, ability in problem solving, planning and priority setting coupled with a strong focus on customer service will put you in good stead for this role. Experience with ServiceNow tool would be highly regarded.Additional Requirements A driver’s license is a must for this position, as you may occasionally be required to attend other sites.Excellent communication skills and the ability to commit to regular and punctual attendance are critical.Application Process For more information or a confidential discussion, please contact Gian on quoting reference 264884 .To apply, please click the 'Apply Now' button.Seniority Level Entry levelEmployment Type ContractJob Function Information TechnologyIndustries Staffing and Recruiting #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 01-03-2025
Category: Technical Support Administration
Wodonga,
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