Medical Practice Assistant (MPA)

Job Description

Central Coast Region Administration - Support Casual Employment Applications close 03/03/2025 Copacabana Medical Centre is looking for a casual MPA to assist our full-time Nurse with clinical activities, most notably, on a Wednesday to assist the Nurse and Doctor with minor skin surgeries. The ideal candidate will be available on Wednesdays and Fridays. Position Description – Medical Practice Assistant - General Practice Position title: Medical Practice Assistant Reports to: Practice Manager Purpose of position: To organise appointments, maintain records and perform medical and other tasks in order to ensure a smooth and efficiently functioning practice that provides an exceptional standard of care to our patients. All duties are to be carried out in conjunction with the practice’s policies and procedures and with the scope of work of the Certificate in Medical Practice Assisting. Responsibilities Reception Open and close clinic. Greet patients and other callers at the practice in a courteous and efficient manner. Answer the telephone promptly and courteously. Schedule appointments for patients. Manage recalls and reminders for patients in the Chronic Disease Management Unit program. Issue patient invoices/receipts and bulk bill as required. Enter and update patient registration details. Manage calls from patients wanting test results by referring them to the practice nurse on duty. Exercise confidentiality with regards to patient care and all aspects of the practice. Maintain reception area in a tidy and welcoming manner. Ensure registration forms, practice information sheets, and information displays are correct and adequately stocked. Assist doctors and nurses by making telephone calls, photocopying, etc., as requested and required. Administration Prepare and record outgoing mail and posting daily. Open and distribute incoming mail. Scan and/or file patient correspondence, results daily, or as required. Clinical Assisting All following duties are to be carried out in accordance with the Clinical Assisting Guidelines (attached). Height, weight, BMI Blood glucose testing Onsite Urinalysis & pregnancy testing Visual acuity & colour blindness testing Audiometry BP & TPR measurement Peak flow measurement ECG Assist with removal of plasters Assist with plastering Assist with Pap tests Assist with minor operations Assist with nebulisation Assist with application of splints and slings Assist with removal of sutures and clips Assist with application of wound dressings Assist with medical emergencies Maintain medication and other stocks Cold chain management Maintain Infection Control Procedures Assist with the coordination of patient care Other Duties Actively participate in general staff meetings. Attend training sessions in-house and external courses when required. General housekeeping such as tidying and cleaning of waiting room when necessary. Undertake other duties as required from time to time as directed by the practice manager, nurses, and doctors. Maintain knowledge of, and comply with, workplace health and safety principles including infection control. Expected behaviours and personal attributes Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs. Excellent interpersonal and communication skills. Always be well-presented, friendly, courteous, and obliging. Represent the practice in a confident and positive manner at all times. Undertake all duties in a diligent manner, with honesty and integrity. Maintain absolute confidentiality regarding patient and practice information. Have a vigilant attitude to accuracy, being prepared to double check as necessary. Work cooperatively and independently. Demonstrate ability to prioritise and organise. Demonstrate commitment to ongoing professional development. Apply for this job First Name Last Name Contact Number Message Please upload a file smaller than 10MB in either Microsoft Word or PDF format. #J-18808-Ljbffr