Assistant Project Manager
We're on the lookout for a client-side Assistant Project Manager with experience in social infrastructure (including education, health, housing, sports), Aviation and Defence sectors to join our dynamic team in Brisbane. At RPS, you won't just manage projects-you'll help shape communities, influence outcomes, and lead critical government and private sector initiatives. You'll work closely with clients, consultants and contractors throughout the project lifecycle supporting project planning, stakeholder engagement, procurement, design and construction phases. If you value autonomy, collaboration, client and stakeholder engagement, a place to develop your project management expertise, this is your chance to thrive. What You'll Bring 1 - 2+ years of demonstrated recent project management, construction project experience with client project experience desirable.Professional qualifications in project management, architectural, engineering, construction management or similar.Not mandatory, an understanding of different forms of construction contracts and contract administration experience Good client and stakeholder managementWell-developed spoken and reporting / writing skills with strong competence in computer software including the ability to use the Microsoft Office suite including Word, Excel, and Outlook, with Microsoft Project desirable. Excellent time management skills and attention to detail. Why Choose RPS? At RPS, we don't just offer a job-we offer a career path. We're committed to recognising your contributions and investing in your future. Benefits Include: Flexible/Hybrid Work ArrangementsProfessional Membership ReimbursementDefence Reservist Leave & Veteran Employer of ChoicePaid Parental & Partner Leave$250 Active Lifestyle Allowance p.a.Monthly Phone AllowanceAdditional Annual Leave Purchase SchemeSalary Packaging OptionsAccess to technical and professional development programsVibrant social clubs, Employee Assistance Program, service recognition, and more Our Approach Our people live our purpose, deliver our promise, and demonstrate our behaviours every day. Our behaviours define who we are. Developed by our people, they underpin everything that we do. They create the memorable experiences we are known for and make RPS a great place to do great work.
Stronger together is one of our five core behaviours and it is key to building a collaborative workplace. We encourage everyone to bring their best and to support others to do the same. By sharing knowledge, challenging each other to think differently, and fostering an environment of trust and respect, our people can learn, grow and thrive - and share in our success. Recruitment Agencies We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please refer to the careers page on our website if you require any further information.

Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâ s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking an experienced Project Controls Manager to join the team delivering one of Queensland's most significant infrastructure programs in preparation for the Brisbane 2032 Olympic and Paralympic Games.AECOM has been appointed as Delivery Partner for the $7.1 billion Games Venues Infrastructure Program, supporting the delivery of new and upgraded sporting and entertainment venues across Queensland.This is a unique opportunity to take a senior project controls role within a high-profile, complex program that will leave a lasting legacy for Queensland.The roleAs Project Controls Manager, you will play a key role in establishing, leading and maintaining the project controls function across a large and complex project environment.Working closely with Project Directors, Project Managers, commercial teams, delivery partners, clients and subcontractors, you will provide the controls, analysis and insight required to support informed project decision-making and successful delivery.You will be responsible for ensuring robust project controls systems, processes and reporting are in place across schedule, cost, change, scope, progress and performance.Key responsibilities:Lead the project controls function across a large and complex project.Develop and implement comprehensive project controls procedures, systems and processes.Oversee the development and maintenance of accurate project schedules, including critical path analysis, resource loading and resource levelling.Monitor project performance and provide meaningful analysis, reporting and insights to Project Management and senior stakeholders.Lead and support scope control and change management processes, ensuring changes are appropriately identified, assessed, tracked and communicated.Conduct root cause analysis and identify opportunities to improve project performance.Develop and maintain tracking systems to monitor subcontractor funding, work authorisations and expenditure.Maintain detailed change order tracking and ensure the Project Management team has clear visibility of change status.Review and analyse project data, including information generated through automated project systems, to identify trends, risks and opportunities.Support project budgeting and the management of incentive programs.Develop strong relationships with clients, subcontractors and key project stakeholders.Participate in client and subcontractor negotiations, providing project controls and commercial insight.Contribute to project staffing decisions and broader organisational planning.Provide leadership, guidance and mentoring to project controls professionals.Support the identification and resolution of performance issues and drive a culture of accountability and continuous improvement.Contribute to the development of commercial strategies and participate in commercial negotiations as required. Qualifications What you'll bring:We are looking for an experienced project controls professional who can operate confidently within a complex, high-value project environment and bring a combination of technical expertise, commercial understanding and leadership.You will ideally bring:Significant experience in project controls, ideally within major infrastructure, construction, engineering or complex capital programs.Demonstrated experience leading project controls across large or complex projects.Strong expertise across planning and scheduling, cost control, change management, scope control and project reporting.Advanced understanding of critical path analysis, resource loading and resource levelling.Strong analytical and problem-solving capability, including experience conducting root cause analysis.Experience developing and implementing project controls procedures and systems.Strong commercial awareness and experience contributing to negotiations.The ability to interpret complex project data and translate it into clear, actionable insights.Excellent stakeholder management skills, with the ability to build trusted relationships with clients, delivery partners and subcontractors.Strong leadership capability and the confidence to influence project teams and senior stakeholders.A collaborative approach and the ability to thrive in a fast-paced, high-profile program environment. Additional Information Why you'll love working with usFlexible work arrangements, including alternative start/finish times, job-sharing, and hybrid work options.Purchase up to 6 weeks of additional annual leave per year.Volunteer and representation leave.Flex public holidays - swap Easter or other holidays for those that suit you better.Ready to push the limits of what's possible?We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.Applications are reviewed as they come in, and the role may close earlier than expected. If this opportunity resonates with you, we encourage you to apply as soon as possible! At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: About AECOMAECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data-making care more intelligent, efficient, and accessible. Whether it's supporting clinicians, streamlining operations, or improving patient outcomes, we're here to make a real difference in healthcare through digital innovation. About the Role The Product Support Specialist will be the first point of contact for customers using Magentus Practice Management software - Gentu. In this role you will be the first point of contact for our Gentu customers, providing exceptional customer service while troubleshooting tier 1 product enquiries and supporting product incidents. The role works closely with product, implementations and technical teams to resolve issues, escalate appropriately and help drive continuous improvement across support processes.You'll manage support cases end-to-end, investigating and triaging Tier 1 technical issues, resolving customer enquiries, and collaborating with internal teams to ensure timely outcomes. This is an ideal opportunity for someone who enjoys combining technical problem solving with developing a positive customer experience. Key responsibilities: Act as the primary point of contact for Gentu customer enquiries via phone, email and ticketing systems, providing clear, professional and timely assistance.Deliver exceptional customer service by understanding customer needs and providing timely, effective solutions.Logging, categorising and prioritising incidents and service requests in accordance with agreed service levels.Investigating and troubleshooting issues, applying diagnostic steps, and using available knowledge base resources to resolve customer problems.Own and manage customer cases end-to-end, from initial triage and investigation through to resolution and closure.Escalating complex or high-priority issues to the appropriate internal teams and following through to resolution.Maintaining accurate and comprehensive ticket notes and customer communications to ensure a consistent customer experience.Assisting with user account management, access requests and basic configuration changes where authorised.Contributing to the development and upkeep of support documentation, FAQs and knowledge base articles.Supporting product rollouts and updates by communicating changes to customers and assisting with post-release issues.Working with teams to identify recurring issues and contribute to continuous improvement initiatives.Delivering ad hoc training and guidance to customers and internal colleagues as required. About You You'll be someone who enjoys helping people, solving problems and taking ownership of customer outcomes. You thrive in a fast-paced environment where no two days are the same and you are confident managing multiple customer cases while maintaining a high level of service. You'll bring: Previous experience in Product Support, Technical Support or Customer Support role. Previous experience in technology is highly desirable.Demonstrated experience managing customer cases end-to-end, including investigation, stakeholder coordination, customer communication and resolution.Strong troubleshooting and problem-solving skills, with experience resolving Tier 1 technical issues.Excellent organisational skills, with the ability to effectively priortise and manage a diverse caseloadExperience using ticketing, CRM or case management platforms. Microsoft Dynamics 365 and Salesforce experience is highly desirable.Excellent written and verbal communication skills, with the ability to explain technical or product concepts in a clear and customer-friendly manner.A proactive, solutions-focused mindset and a strong sense of accountability for customer outcomes. Join Today! At Magentus, we live our values every day:One Team - We collaborate and support each otherConstant Evolution - We embrace change and keep improvingWe Care - About our people, our customers, and our impactMake A Difference - We're here to create real, positive changeTrust - We do what we say and act with integrity What's in it for you: Flexible work options to support work-life balanceLearning and development programs to grow your careerA supportive, inclusive team cultureOpportunities to work across departments and expand your skillsA purpose-driven company where your work truly mattersReady to bring your energy and organisation to a team that cares? Apply now and help us make a difference at Magentus!

Job Description Liquor Team Member BWS Passionate About PeopleLeave your mark as a BWS Team Member!You had me at merlot! Whether it's a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. Wherever you are, chances are, there is a BWS store just around the corner. We have over 1450 stores in 1450 local communities across Australia; that's 1450 opportunities to join the BWS Team. Our Team are famous for being themselves and having fun. We're looking for spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other. When you join BWS, you join a Team that is real, inclusive, and, of course, responsible. A day in your life as a BWS Team MemberYou'll actively engage with customers by sharing your passion for our products and create special moments that your customers will rememberYou'll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offeringsYou'll make sure we have stock on our shelves so our customers have the best choices availableYou'll maintain a safe and clean environment for your customers and teammatesYou'll be responsible for upholding service of alcohol guidelinesImportantly, you'll be yourself and come as you are - BWS gives you the freedom to shine!About youYou tell us We want you to come as you are, be yourself and have fun.You'll have the ability to talk with customers confidently and authentically to provide the ultimate unboring experienceYou'll have good availability across the day, evenings and weekendsYou'll have the ability to work both autonomously and as part of a teamYou'll have a genuine interest in learning and expanding your product knowledgeYou'll own your career. You want the opportunity to join a business where you can dream big about your futureYou don't mind increasing your daily step count - we're an active lot!You'll want the opportunity to make your mark and leave a positive imprint in any role you grow intoThe perks are good too!Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card for BWS, Dan Murphy's and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. If this gig excites you - and you're close enough on the requirements - go on, throw your hat in the ring!Candidates will be required to complete a functional screening assessment as part of the recruitment process.
We are together creators We're big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy's, ALH Hotels, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future - for our customers and each other.We'd love to hear from YouIf you meet a number of the requirements, wine on earth haven't you applied yet?!
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and accessible. Whether it's supporting clinicians, streamlining operations, or improving patient outcomes, we're here to make a real difference in healthcare through digital innovation. About the Role We're a global health tech company delivering clinical systems across pathology, radiology, oncology, and maternity in Australia, the UK, and Europe.Our cloud platform, Gentu, is used by thousands of specialists every day and we're investing heavily in what it becomes next.This isn't a fixed roadmap role. Gentu is a living product that evolves continuously with its users. The work you ship shows up where it matters most: in front of clinicians, in real patient interactions. What you'll own: Features that change how specialists run their practice. From the day they see a patient to the day they get paid for the visit. Real architectural decisions on a cloud platform thousands of clinicians use every day. We expect engineers to have opinions on how we evolve it. What you ship into production. Running it, debugging it when something breaks, improving it when usage tells you something the spec didn't. The shape of the work, not just the execution. You'll be in the room when your team decides what to build and why, not handed the answer. What we're looking for: Builders and creators by instinct. You tinker. You might contribute to open source, ship side projects, or spin things up just to see how they work. The engineers we want are the ones who never stopped making things for the love of it - we actively encourage it. You'll bring: Strong experience building and shipping production softwareHands-on with: Ruby on Rails, TypeScript/Node.js, React, AWSSolid engineering fundamentals: CI/CD, testing, observability, scalable designConfidence to challenge ideas and contribute to technical decisionsHands on experience with AI-assisted development & AI agents Bonus: experience in healthcare or other regulated environments What's in it for you: Real ownership. Gentu is the platform thousands of specialist practices run on. The features you ship show up in clinic workflows every day. Scale you can feel. 22,000+ specialists. 5,000+ practices. You're not optimising vanity metrics. Hybrid that's actually hybrid. Brisbane-anchored, fully remote for those who aren't. A team that wants to be pushed. Engineers here say "this won't work" when it won't. You'll fit in. Backed by Magentus. Startup pace on a cloud product, with the stability of a global health tech group behind you. Dedicated time to build. Open source, side projects, experiments that aren't on the roadmap - we set aside time every other week for it. The best engineers we've worked with never stopped tinkering; we want to make that easy here. What's in It for You? Flexible work options to support work-life balanceLearning and development opportunities to grow your careerA supportive and inclusive team cultureOpportunities to broaden your experience across the businessPurpose-driven work that contributes to better healthcare outcomes Ready to bring your energy and organisation to a team that cares? Apply now and help us make a difference at Magentus!

Description
What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.The OpportunityBe the Heartbeat of our Brisbane Office.Deliver world-class service, drive efficiency, and make every day count. At WSP, we recognise the importance of first impressions and seek an individual who will represent our office with professionalism and excellence. This position extends beyond standard front desk duties, offering the opportunity to serve as the primary point of contact and ensure the efficient operation of our workplace while delivering outstanding service to clients, colleagues, and guests. As an integral member of our dedicated Workplace Team, you will contribute significantly to maintaining our office's high standards and dynamic environment. If you love variety, thrive in a fast-paced environment, and want to be part of a global leader shaping the future of engineering and design, this is the role for you. What You'll Do Be the welcoming face of WSP - set the tone for every visitor. Manage reception and key admin tasks like cost recovery, inductions, visitor management, reporting, courier bookings, and catering. Get hands-on with tech and AV support in client-facing spaces. Keep operations seamless - calls, emails, invoices, security systems, and more. Bring fresh ideas to enhance our workplace experience. What We're Looking For Previous experience in a corporate reception or admin role. Tech-savvy and confident with AV troubleshooting. Calm under pressure, polished, and professional. Strong organisational skills and a proactive mindset. A team player who loves variety and thrives on making things happen. Imagine a better future for you and a better future for us all.Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 80,000 employees, working together to make a difference in communities both close to home and around the world.An employee Share Purchase Plan is available to all our permanent employees who wish to become owners and vested partners in WSP's collective success. To find out more about our commitment to the health and well-being of our people, and the programs we've designed to help you thrive, go to our Employee Benefits page.With us, you can. Apply today.

Job Description At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Cook at GYG, you will be at the heart of our mission to serve up the best Mexican food experience. Following the GYG recipe guide, your role will see you working with fresh ingredients and vibrant Mexican flavors, delivering quality creations for our new and loyal guests. What's in it for me? So much! Check out some of the benefits below: Fair pay in line with the Fast-Food Industry Award Flexible rosters and employment stability Free and comfortable GYG uniforms and exclusive merch Heavily discounted GYG meals Comprehensive training and support to set you up for success Team building activities and regular crew competitions An uncapped referral program! Bring your mates and earn $200 per successful referral Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few Opportunities for advancing your leadership abilities - real pathways into management and beyond We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family The chance to join our Hola Central team or become a Franchisee!Click the "I'm Interested" button to express your interest in joining our team!

Description
What if you could work in a place full of opportunity, where every day brings new ways to grow?With us, you can.We're looking for a Business Support Administrator to join our Brisbane team.What You'll DoNo two days will be the same in this varied and fast-paced role. Your responsibilities will include:Providing day-to-day administrative support to project managers and engineers.Preparing, formatting, and maintaining professional project documentation.Proofreading and reviewing documents to ensure accuracy, consistency, and compliance.Assisting with tender submissions, including coordinating CVs, certifications, and supporting documentation.Coordinating team meetings, recording minutes, and tracking actions.Supporting financial administration, including timesheets, expense claims, credit card reconciliations, purchase orders, and invoice coding.Assisting with onboarding activities such as office access, inductions, and workstation setup.Coordinating travel, medical assessments, training, and project-specific requirements.Performing data entry and maintaining project records, including soil and rock log information.Contributing to a positive team culture focused on collaboration, safety, quality, and exceptional client service. About YouYou're a proactive and organised administrator who enjoys supporting busy teams and building strong working relationships. You thrive in a collaborative environment, can juggle competing priorities, and take pride in delivering high-quality work.You'll bring:Previous experience in an administrative, team support, or office coordination role (2+ years preferred).Experience within engineering, construction, professional services, or infrastructure environments will be highly regarded.Strong Microsoft Office skills, particularly Word, Excel, PowerPoint, and Outlook.Experience using Microsoft 365 tools such as Teams, SharePoint, and OneDrive.Excellent organisational skills with the ability to manage multiple priorities and deadlines.Strong written and verbal communication skills.A proactive, solutions-focused approach and willingness to support wherever needed.High attention to detail and a commitment to quality, confidentiality, and continuous improvement. Why Choose WSP?At WSP, we're committed to creating a workplace where our people can thrive. You'll be joining a supportive and inclusive team where your contribution is valued, your development is encouraged, and your career can grow alongside some of Australia's most exciting projects.Join a team that values collaboration, respect, and diverse perspectives, where you'll be encouraged to bring your authentic self to work.Access ongoing learning, mentoring, and career pathways, along with opportunities to connect across WSP's national and global network.As part of one of the world's leading professional services consultancies, you'll benefit from the security and opportunities that come with a strong project pipeline and global presence.Enjoy flexibility where possible while remaining connected to a collaborative project environment. At WSP, you'll find more than just a job. You'll find a place to build a rewarding career, work with great people, and make a genuine impact.Ready to take the next step?If you're looking for a role where you can contribute, grow, and be part of a high-performing project team, we'd love to hear from you.Apply now and start your journey with WSP.

Job Description At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.What's in it for me? So much! Check out some of the benefits below: Fair pay in line with the Fast-Food Industry AwardFlexible rosters and employment stability Free and comfortable GYG uniforms and exclusive merch Heavily discounted GYG meals Comprehensive training and support to set you up for success Opportunities for advancing your leadership abilities - career pathways into Assistant Restaurant Manager and beyondAn uncapped referral program! Bring your mates and earn $200 per successful referral Team building activities and regular crew competitions Cultural celebrations including Day of the Dead & Cinco de Mayo to name a fewWe've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family The chance to join our Hola Central team or become a Franchisee!We appreciate diverse experience, but specifically, we are looking for candidates who have: Leadership or supervisory experience in a fast-paced environment A track record of providing outstanding customer service Completed or willingness to complete Food Safety Supervisor certificate Completed or willingness to undertake Responsible Service of Alcohol course Click the "I'm Interested" button to express your interest in joining our team! We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Bailey Nelson is on the lookout for a Casual Optical Assistant to join our James Street team!
At Bailey Nelson, we're on a mission to change how people see the world - and how the world sees them. We're a down-to-earth team that's obsessed with improving every day, and we're growing fast.
Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.
Ready to be part of it?
What you'll be doing

As an Optical Assistant, you'll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.
What's in it for you?
A role where you can make a real impact every single day Access to our world-class online learning platform to keep you sharp and in the know with all things BN 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts! A supportive leadership team that genuinely invests in your growth
What we're looking for

Customer-first mindset - You've got experience in retail, hospitality, or similar and know how to deliver standout service Optical experience? Great. No experience? No worries. If you're keen to learn, we're keen to teach Passion & energy - You bring positivity, enthusiasm, and a can-do attitude Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment Strong time management - You get things done without compromising customer experience Problem-solving skills - You love helping people find the right solution Team player - You build great relationships with everyone around you Results-driven - You love hitting goals through amazing service Flexibility - Requires weekend and Thursday night availability. Adaptable & reliable - We are looking for someone adaptable who has full availability during peak trading periods and is eager to pick up extra shifts throughout the week as needed
This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that's growing fast.
Ready to frame your future? Apply now.
Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.

About Codafication
Codafication is a tech company located just off James Street in Brisbane's Fortitude Valley. We have developed globally recognised solutions for the insurance and construction industries. Our mission is to pioneer new ways to make the world simpler - and we are building solutions that streamline experiences for our customers making them more efficient and cost-effective. With deep domain knowledge and client partnerships across the trillion-dollar global insurance and construction industries, we are scaling our products and utilisation across Australia, New Zealand and into North America. Check us out at
About the Role
No day is the same as a Customer Success Officer at Codafication! To succeed in this role you will be flexible in your daily activities, enjoy problem-solving and looking for new ways to help customers achieve success using Codafication's tools.

As the voice of our customers, you will play an important role in our business working closely with the Project Management, Business Analyst and Software Engineering teams to manage different projects to success. You will provide clear and empathetic customer service and technical support ensuring clients experience success with Codafication's product offerings.

Your day-to-day duties will include:
Delivering onboarding, training, coaching, and mentoring for customers Building and maintaining strong business relationships with customers
Providing frontline support to customers and management of Jira support tickets
Building and maintaining high quality customer-facing materials and repositories (e.g. knowledge base library, FAQs, training packages)
Providing feedback, support, and updates to internal stakeholders to optimise the customer experience
Conducting workshops, demonstrations, training, and reviews of products with customers
Driving adoption and retention, while identifying opportunities for account growth and additional product placement

About you
As our successful candidate, you will demonstrate:
At least 2 years of relevant work experience
Previous experience with onboarding and training of SaaS platforms advantageous
Excellent written and verbal skills
Love for problem solving and thrive in a dynamic and fast paced environment
Ability to win trust and drive relationships to ensure best outcomes for customers and the business Ability to resolve customer complaints, enquiries, and conduct basic troubleshooting quickly and efficiently Excellent resource management and planning skills
Highly motivated with a desire to learn and grow

Life at Coda
Brand new Fortitude Valley Office bordering James Street Precinct
Quarterly staff functions - Celebrate our success as a team
Be recognised and rewarded for your achievements
Revitalise Days + Volunteer Leave giving you up to 3 extra leave days a year to do what you love
Regular 1-2-1 time with your leader to and access to our L&D platform to accelerate your career
Genuine career progression
Hybrid working environment to promote genuine work-life balance

If you want to be part of a winning team and this role suits you to a tee, I would love to hear from you. We do have an immediate start available however happy to wait for the right person given notice periods.

NOTE We kindly request that recruiters and agencies refrain from contacting us regarding this job posting, as applications from recruiters will not be accepted. We appreciate your understanding.
Sponsorship will not offered for this role.
This is a hybrid opportunity, with minimum weekly office days at our Fortitude Valley office.

Company Description "I believe in the saying "You become like the people you surround yourself with."
I am incredibly grateful to be part of the AECOM team for over 8 years learning from some of the best in the business - both colleagues and clients alike.
My colleagues and clients will be the judge if I am delivering a positive difference to their careers too."Michael Hill, Sector Director, Ports and Bridges, Australia and New Zealand.Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM's Ports & Maritime team is continuing to grow in Brisbane, with a strong pipeline of major infrastructure projects across ports & maritime. As investment in trade and maritime infrastructure continues across ANZ, we're looking for experienced Project Managers to help lead the successful delivery of complex, multidisciplinary projects.You'll join a collaborative and well-connected team working across port expansions, marine structures, waterfront developments and broader maritime infrastructure projects, supported by AECOM's global network of technical specialists and project delivery experts. This is an opportunity to play a key role in shaping project outcomes, leading client relationships and driving delivery across some of the region's most important maritime projects.How you'll make a differenceLead the delivery of ports and maritime infrastructure projects from planning and design through to construction support and project completionManage project scope, programme, commercial performance and delivery outcomes across complex multidisciplinary projectsAct as the key interface between clients, contractors, stakeholders and internal design teamsCoordinate technical teams across ports, marine, structural, coastal and civil disciplines to deliver integrated project solutionsBuild and maintain strong client relationships with port authorities, government agencies and private sector clientsIdentify and manage project risks, interfaces and delivery challenges, providing proactive solutions throughout the project lifecycleContribute to the continued growth of AECOM's Ports & Maritime capability in Melbourne and across ANZ Qualifications The qualities that help you thriveExperience as a Project Manager, Design Manager or Senior Project Lead within ports, maritime or major infrastructure environmentsStrong understanding of project delivery across multidisciplinary infrastructure projectsExperience working within D&C and complex stakeholder environmentsStrong commercial, programme and risk management capabilityAbility to build trusted relationships with clients and project teamsPassion for delivering infrastructure that supports trade, connectivity and long-term economic growth Additional Information Why you'll love working with us Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work optionsPurchase up to 6 weeks additional annual leave per yearVolunteer and representation leaveFlex public holidays - swap Easter or other holidays for ones that suit you betterReady to push the limits of what's possible?We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible. Learn more about life at AECOM: LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: About AECOMAECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.