Join an award winning contact centre team.About the RoleAs the Retention Customer Care Consultant, you will be the first point of contact and manage member issues and price, product or claim related concerns. You will promote HCF Group products and services as they save existing HCF members who have indicated they wish to cancel and win back members who have left the fund.
You will:
• Handle all member enquiries over the phone relating to membership applications, claim requests and cancellation calls and competitor comparisons
• Contact members who have cancelled or indicated they wish to cancel their membership with the aim of winning them back to HCF
• Provide answers to any enquiries in a clear non technical manner
• Deliver against the call quality guidelines which includes rapport building, effective needs analysis, complaint/objection handling, solution focussed
• Deliver First Call Resolutions and endeavour to resolve any issue first time with the aim of retaining the member
• Provide outstanding customer service ensuring each member feels they are important and have been fairly dealt with.This is a permanent, full time role, working 37.5 hours a week from Monday to Friday with hybrid working available (after training).
Hours of operation are Monday to Friday 9am to 6pm.
We are seeking candidates who can start on Monday 12 October 2026.
During training, you are required to work in the office for the first 4 months from start date, after which you will transition to a hybrid working model (minimum 2 days in the office).
• Training is Monday to Friday from 8:30am to 5pm
• Training will be facilitated in our Parramatta contact centre
• after training is complete, you will transition to a fixed shift pattern. About You
We pride ourselves on maintaining a positive, fun, and collaborative working culture whilst ensuring we provide our members a professional and efficient service.
To be successful you will demonstrate:
• Strong commitment to providing outstanding customer service
• Previous experience in a contact centre is desirable
• Desire and commitment to work within a team dedicated to achieving team and individual performance objectives with a key focus on retention
• Strong understanding and knowledge of company and competitor products and services
• A positive attitude and willingness to embrace change
• Basic to intermediate computer skills - MS Office, Outlook.
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits

Purpose-driven passion
We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:Flexible working arrangements50% subsidy on HCF hospital and/or extras coverFamily-friendly certified employer18 weeks of parental leave for all new parentsMental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and moreDiscounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition - to discuss or call .

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
Please be aware of recruitment scams, phishing, and impersonation attempts. HCF will never request payment or sensitive financial information at any stage of the recruitment process. If you receive suspicious communications claiming to be from HCF, please verify them through our Careers page or contact us directly.

Customer Service Specialist / Personal Banker As our highly valued Customer Service Specialist based in Paramatta branch your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. You'll make an impact by: Helping customer meet their financial goals through our great value savings, insurance and personal lending productsDeliver sales and lending results Supporting our purpose of helping every Australian own their own home. Do things differently with us To succeed in this role, you will enjoy: Learning new things such as new products, services, and ways of working Challenging yourself to go above and beyond with each customer conversation Meeting new people and building connections in your local community Helping solve problems for customers by matching products and solutions to needs Getting results that help our customers achieve their financial and lifestyle goals! Protecting customers through strict adherence and compliance to policies and regulations Why Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.

Principal Developer
Multiple Full-Time (35hpw) Temporary opportunities up to December 2028
DCS Clerk Grade - 11/12
Salary Range $149,739- $173,174pa + super
Location flexible across Revenue NSW offices with hybrid working

Program Overview

Join a dynamic team at the forefront of multiple exciting digital transformation programs aimed at modernising core systems, enhancing customer experiences, and streamlining business processes. This role offers the opportunity to work with contemporary technology stacks and innovative solutions to drive meaningful change across the organisation.

You'll play a key part in shaping the future of digital services and contributing to impactful projects that make a difference to NSW customers.

We are looking for experienced frontend and backend principal developers who have demonstrated experience working on complex transformation projects.

Full-stack developers are encouraged to apply; however, it is not a requirement to have both frontend and backend experience to be considered for these roles.

Key accountabilities Lead the technical direction and strategy for the development team. Drive innovation and adoption of new technologies to enhance product capabilities. Make technical decisions in line with project goals and architectural standards. Promote best practices in software development methodologies, coding standards, and design patterns. Coach and provide guidance and training to less experienced professionals. Collaborate with cross-functional teams to meet the project needs. Write code and develop software components. Conduct code reviews and ensure code quality and adherence to best practices. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Create and maintain technical documentation, such as system architecture, codebase, and best practices. Participate in testing and quality assurance efforts. Excellent communication skills Backend Developer skills and experience required: Extensive Python experience required Extensive experience in developing microservices and RESTful APIs using Spring Boot. Strong knowledge of cloud computing platforms such as AWS. Preferred qualifications include certifications in cloud platforms, demonstrating proficiency in leveraging cloud technologies to architect and deploy scalable, resilient, and secure solutions. Hands on expertise with Infrastructure as code tools such as Terraform. Expertise in micro service and Java design patterns. Hands on web front-end experience with React Proficiency in cloud-native development practices including serverless computing, containers, and Kubernetes orchestration. Expertise in relational databases RDBMS and NoSQL databases.Expert experience developing within agile methodology using CI/CD pipelines. Working knowledge of security best practices. Frontend Developer skills and experience required: Expert experience with React.js, including building reusable components using Storybook. Strong proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3. Skilled in state management using Redux, Context API, and server state with React Query. Proficient in Styled Components, responsive/adaptive design, and UI libraries like Material UI and Ant Design. 'Experienced in integrating RESTful APIs with Axios, including handling authentication and error states. Strong testing skills with Jest, React Testing Library, and effective mocking strategies. Hands-on experience deploying front-end applications on AWS (S3, CloudFront, Cognito, API Gateway). In-depth understanding of web accessibility (WCAG), cross-browser compatibility, and performance optimization. Proficient with Git and collaborative workflows (GitHub, GitLab, Bitbucket). Solid knowledge of front-end build tools and browser debugging techniques. Experience of working on a complex transformation project is a must. How to Apply
Please submit your CV (maximum 5 pages) and a cover letter (maximum 1 page) outlining how your skills and experience are aligned to the role.

During the application process can you please mention which best suits your previous work experience (frontend, backend or both).

About Revenue NSW

Revenue NSW is the state's principal revenue management agency and is part of the Department of Customer Service.

Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions.

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.

Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government. Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding: Flexible office location across NSW Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts Accrued Days Off (days in lieu) in addition to Annual Leave Ongoing access to industry approved self-learning tools Career agility including opportunities to work on different programs The opportunity for meaningful work that matters to all of us in NSW Corporate wellbeing programs with access to Fitness passport We can't wait to meet you!

If this role sounds like you, you can apply by clicking the button 'Apply Online' below - it's a simple online process.


If you don't meet all the criteria, but still believe you could succeed in this role, please still apply - we'd love to hear from you.

Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Neha Bajaj via .

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 30th September 2026, Wednesday at 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or .

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Chef
Starting at $30.86 + 25% casual loading We have roles available in Sydney CBD, Eastern Suburbs, Parramatta, Narrabeen and Upper North Shore. • Casual pool work across multiple Compass Group sites in Sydney
• Weekday availability required Monday to Friday
• Variety across schools, corporate offices and venue style sites THE POSITION
• Prepare and cook meals to menu across different sites
• Follow food safety, allergen and dietary requirements
• Work closely with Head Chefs and site teams during service
• Maintain kitchen cleanliness and WHS standards
• Support waste reduction during preparation and service THE PERSON
• Certificate III in Commercial Cookery or above
• 3+ years experience working as a Chef
• Able to work across different sites as required
• Strong communication skills and professional presentation
• Must have or be able to obtain a National Police Check and Working with Children check THE BENEFITS
• Variety of sites and work environments
• Casual flexibility without agency work
• Support from experienced Chef Managers
• Opportunity to pick up shifts that suit your availability If you are looking for casual Chef work with weekday shifts and variety across Sydney sites, apply now. We are committed to a fair and accessible recruitment process. If you need adjustments or another communication method during the process please contact 1300TALENT or . We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds, ages, abilities, sexual orientations and gender identities. We also welcome applications from Veterans and Defence family members.

Senior Executive Assistant

Location - Parramatta Hybrid working

Employment type - Ongoing

Salary - GR 7/8 $116,981 - $129,492 plus superannuation

Your role

The NSW Government is determined to make NSW a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief and non-recurring.

Homes NSW is a division of the Department of Communities and Justice. It brings together the housing and homelessness functions of the Department of Communities and Justice, the NSW Land and Housing Corporation, Aboriginal Housing Office and key worker housing functions from across government all under one roof.

The Senior Executive Assistant provides a range of executive, secretarial and administrative support services across a range of complex issues to support the Senior Executive/s achievement of organisational objectives.

What you'll do As the Senior Executive Assistant to the Chief Executive Officer, Homes NSW you analyse and assess requests in order to prioritise matters, and initiate action exercising discretion and maintaining confidentiality to facilitate the optimal use of the CEO's time Manage the CEO's diary appointments, records and correspondence, coordinate travel arrangements and schedule and support meetings to facilitate the effective management of the Executive's operational area/directorate/division Liaise with key internal and external stakeholders within and outside of Homes NSW and the Department of Communities and Justice Review high level communication including briefing notes and correspondence, to respond to issues and enquiries while acting with discretion Ensure efficient communication across the CEO's office and with Executive Director offices across Homes NSW
What we're looking for Demonstrated experience providing high-level executive support in a fast-paced, high volume environment Exceptional diary and calendar management skills, including co-ordinating complex schedules, managing competing priorities, and anticipating executive needs Highly developed written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels Proven ability to manage confidential, sensitive, and complex information with discretion, professionalism and sound judgment Ability to work independently while maintaining a high level of accuracy and attention to detail Outstanding organisational, prioritisation, and time management skills, with the ability to meet tight deadlines and adapt to changing priorities. Experience in the use of Microsoft Office applications and electronic record management systems We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

Download the role description .

To apply directly via the DCJ Careers site click here . Search for the job and click the 'Apply now' button.

What We Offer

We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role: In 500 words or less can you outline your experience working in a fast-paced environment managing confidential and sensitive information. Can you provide a brief example to demonstrate your role and your approach. Applications close Friday 9 October at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Julianne Mccaffey at

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best please contact

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website .

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.



To keep up with recruitment opportunities at DCJ, follow us on Facebook:

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:

The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.

Description
Who We Are At Pepper Money, we've spent more than 26 years helping people achieve their goals. Today, we're one of Australia and New Zealand's leading non-bank lenders, supporting more than half a million customers with a range of lending solutions. While we're proud of our growth and success, it's our people, partnerships and willingness to do things differently that continue to drive us forward.

The Role As a Team Leader, Contact Centre, you'll lead a team of Customer Service Specialists to deliver exceptional customer experiences while driving strong operational performance. You'll play a key role in coaching, developing and supporting your team, creating an environment where people can perform at their best while maintaining a strong focus on customer outcomes, quality and compliance. Please note that this role includes rostered weekend work. Successful candidates must be flexible and available to work some weekend shifts as part of their regular roster This permanent opportunity is ideal for an experienced people leader who enjoys developing others and making a meaningful impact on both team performance and customer experience. Lead, coach and develop a team of Customer Service Specialists to deliver outstanding customer outcomes. Create a positive, accountable and high-performing team culture aligned to Pepper's values. Manage team performance through regular coaching, feedback and development conversations. Monitor workload, service levels and operational performance to ensure business objectives are achieved. Support team members with complex customer enquiries, escalations and decision-making. Drive continuous improvement by identifying opportunities to enhance customer experience and operational efficiency. Work closely with stakeholders across Customer Service and the broader business to achieve shared outcomes. Lead your team through change initiatives and support the successful adoption of new processes and ways of working. Promote a strong risk and compliance culture while ensuring regulatory obligations are met.
About you

You're an experienced people leader who is passionate about developing high-performing teams and delivering exceptional customer experiences. You combine strong coaching skills with commercial awareness, operational leadership and the ability to bring people together around a common goal. Bring leadership experience within a contact centre, customer service or operational environment. Demonstrate a passion for coaching, mentoring and developing team capability. Have a proven track record of improving individual and team performance through effective leadership. Thrive in fast-paced environments and confidently manage competing priorities. Use customer, quality and operational data to drive informed decision-making. Build strong relationships across teams and stakeholder groups. Communicate confidently and influence positive outcomes at all levels. Apply sound judgement when managing customer escalations, people matters and operational challenges. Lead with accountability while fostering an engaging and inclusive team culture.
Our values guide how we work, make decisions and support each other. Can Do: We look for better ways of doing things and work together to deliver great outcomes.
Balanced: We set our customers up for success, crafting win-win outcomes that are both human and profitable.
Real: We keep it honest and respect everyone, building genuine connections. Our Benefits We know that great work happens when people feel supported. That's why we offer benefits that help you grow your career, recognise your contribution and support your wellbeing, whatever stage of life you're in. Here's a snapshot of what you'll find at Pepper: Development: a full suite of development opportunities and a great team to learn from Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet! Referral Bonus: Earn $2000 for referring great people.
If this role sounds like it's for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you. For more information on Pepper visit . At Pepper, we're proud of the inclusive and diverse workplace we've built over the past 26 years. Creating a culture where people feel respected, supported and able to be themselves is part of who we are. It's reflected in our values, our people practices, and the way we work together every day.

Description
Who We Are At Pepper Money, we've spent more than 26 years helping people achieve their goals. Today, we're one of Australia and New Zealand's leading non-bank lenders, supporting more than half a million customers with a range of lending solutions. While we're proud of our growth and success, it's our people, partnerships and willingness to do things differently that continue to drive us forward.

The Role As a Customer Service Specialist, you'll be at the heart of delivering exceptional service to our mortgage and asset finance customers across Australia and New Zealand. You'll manage a broad range of customer enquiries and servicing requests, taking ownership of each interaction and helping customers achieve the best possible outcome. This is a permanent opportunity to join a collaborative team where customer experience, problem-solving and continuous improvement are valued every day. Please note that this role includes rostered weekend work. Successful candidates must be flexible and available to work some weekend shifts as part of their regular roster. Manage customer enquiries across phone, email and written channels. Provide accurate information on loan accounts, payments, statements, transactions and servicing options. Complete customer account maintenance activities with accuracy and attention to detail. Take ownership of customer requests and work towards first-contact resolution. Investigate enquiries and identify practical solutions to meet customer needs. Support customers to confidently use online and self-service tools. Collaborate with internal teams to resolve more complex enquiries. Maintain accurate records and ensure compliance with business, policy and regulatory requirements.
About you You're passionate about delivering great customer experiences and thrive in a fast-paced environment where no two days are the same. You combine strong communication skills with sound judgement, attention to detail and a proactive approach to problem-solving. Most importantly, you're someone who genuinely enjoys helping customers and working collaboratively with others. Bring at least 1 year of customer service experience. Communicate confidently and professionally, both verbally and in writing. Demonstrate a strong customer-first mindset and commitment to quality outcomes. Apply sound problem-solving and decision-making skills to resolve customer enquiries. Balance customer needs with compliance, policy and operational requirements. Maintain high levels of accuracy when managing customer information and records. Build strong working relationships across teams to achieve shared outcomes. Adapt quickly to changing priorities and new processes.
Our values guide how we work, make decisions and support each other. Can Do: We look for better ways of doing things and work together to deliver great outcomes.
Balanced: We set our customers up for success, crafting win-win outcomes that are both human and profitable.
Real: We keep it honest and respect everyone, building genuine connections. Our Benefits We know that great work happens when people feel supported. That's why we offer benefits that help you grow your career, recognise your contribution and support your wellbeing, whatever stage of life you're in. Here's a snapshot of what you'll find at Pepper: Development: a full suite of development opportunities and a great team to learn from Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet! Referral Bonus: Earn $2000 for referring great people.
If this role sounds like it's for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you. For more information on Pepper visit . At Pepper, we're proud of the inclusive and diverse workplace we've built over the past 26 years. Creating a culture where people feel respected, supported and able to be themselves is part of who we are. It's reflected in our values, our people practices, and the way we work together every day.

Program Support Officer

Location - Parramatta Hybrid 50%

Employment type -Full-time - Temporary until 30 June 2028

Salary - Clerk Grade 3/4 $87,199 -$95,482 per annum + superannuation

Your role

The role will be responsible for performing various administrative activities supporting Major and Specialised Projects team as required in the effective and efficient delivery of respective projects and programs such as capital works upgrade projects, fire and termite damaged restoration projects, acquisition upgrade program and demolition program.

What you'll do Coordinate and support the delivery of compliance, upgrade and property-related projects, ensuring milestones, client needs and business outcomes are achieved. Prepare and maintain project documentation, reports, databases and financial records, including purchase orders, invoices and program status updates. Liaise with internal stakeholders, contractors and suppliers to resolve issues, support project implementation and maintain effective working relationships. Contribute to auditing, monitoring and reporting activities, providing accurate financial and operational insights to support decision-making and continuous improvement. Participate in team collaboration, training and process improvement initiatives to enhance project delivery and operational effectiveness. What we're looking for Relevant administration/business qualifications in office management and senior administration roles and/or relevant experience. Demonstrated experience using SAP/myWorkZone or similar financial systems, including raising and managing purchase orders, processing invoices, monitoring expenditure and undertaking financial reconciliations is desirable High level of accuracy and attention to detail, particularly in maintaining financial records, project registers, databases and reporting information Microsoft Excel skills and demonstrated ability to manage, analyse and report on project and financial data is desirable Download the role description .

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here . Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below briefly outlining on how you meet the requirements of the role: Targeted Question 1 This role supports a busy team delivering multiple projects and programs concurrently. Please provide an example of how you have managed competing priorities, worked collaboratively with others and ensured important actions and deadlines were followed through to completion Targeted Question 2 Tell us about a time when you took initiative to support your team beyond your immediate responsibilities to help achieve an important deadline or business outcome. What did you do and what was the outcome?

Applications close 5 October 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Yamini Ruthiralingam on or at

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Meryl Georges on or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website .

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.



To keep up with recruitment opportunities at DCJ, follow us on Facebook:

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:

The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.

Do you want your work to make a difference for NSW? Working to protect the state's environment and heritage. Are you the person colleagues turn to when they need clarity on a complex accounting issue? Permanent full-time opportunity, 35 hours/week Office location - Parramatta Salary relative to experience, and ranges from $154,231 to $178,369 + superannuation + leave loading The Financial Control and Reporting team within the Department of Climate Change, Energy, the Environment and Water (DCCEEW) delivers enterprise-wide financial governance, assurance and policy frameworks across the portfolio. We partner with senior leaders, NSW Treasury, the Audit Office and key stakeholders across the department to navigate complex accounting and reporting matters, improve financial governance, and respond to emerging challenges including climate-related financial reporting and evolving regulatory requirements. About the Role We are looking for an experienced technical accounting leader who enjoys working at the intersection of accounting standards, policy, governance and strategic decision-making. In this role, you will provide trusted expert advice on complex accounting issues, influence financial decision-making, shape enterprise-wide accounting policies and governance frameworks, and support the department's response to emerging and evolving accounting matters. You will work closely with senior stakeholders, tackle complex transactions, drive improvements to accounting policies and governance practices, and ensure the organisation remains responsive to evolving accounting and regulatory requirements. You will also play a key role in building capability across the broader finance community, sharing your expertise and helping others navigate technical accounting challenges with confidence. If you enjoy solving complex problems, influencing decision-making and shaping financial governance across a large and diverse organisation, this is a role where your expertise will have genuine impact. About You To be successful in this role, you will bring: Deep technical accounting expertise and a passion for applying accounting standards to real-world business challenges. Experience providing trusted advice on complex accounting matters, with the ability to balance technical accuracy with practical outcomes. Strong knowledge of financial governance, accounting policy and reporting requirements within a large or complex environment. The ability to build credibility and influence stakeholders at all levels through clear, practical and risk-informed sound advice. A continuous improvement mindset, with experience enhancing policies, frameworks, controls or governance practices. Strong analytical skills and sound judgement when navigating complex or ambiguous issues. A collaborative approach and a genuine interest in developing the capability of others through coaching, mentoring and knowledge sharing. Essential requirements Relevant tertiary qualifications in accountancy, commerce, finance or relevant discipline, or relevant work experience. Recognised professional accounting body (CPA or CA) full membership. For more information read the full Role Description: Manager, Finance Technical Accounting Who we are The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state's environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy. DCCEEW conserves and protects the state's natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations. DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry. We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment. To Apply If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. Applications close Sunday, 18 Oct 2026 at 11:55PM. Should you require further information about the role please contact Zana Garevska, Director Financial Control & Reporting via A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds. Looking for more information or assistance in applying? Our commitment to a diverse and inclusive workplace. How we encourage and support people with disability Information and adjustments for individual needs for the recruitment process and the workplace. If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing or contacting (Nivya Shetty) via or (please mention reference number 553039). If you are an Aboriginal or Torres Strait Islander, use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at for a yarn. Find us on Facebook , Instagram , X (Twitter), YouTube and LinkedIn .

Do you want your work to make a difference for NSW? Working to protect the state's environment and heritage. Are you the person colleagues turn to when they need clarity on a complex accounting issue? Permanent full-time opportunity, 35 hours/week Office location - Parramatta Salary relative to experience, and ranges from $154,231 to $178,369 + superannuation + leave loading The Financial Control and Reporting team within the Department of Climate Change, Energy, the Environment and Water (DCCEEW) delivers enterprise-wide financial governance, assurance and policy frameworks across the portfolio. We partner with senior leaders, NSW Treasury, the Audit Office and key stakeholders across the department to navigate complex accounting and reporting matters, improve financial governance, and respond to emerging challenges including climate-related financial reporting and evolving regulatory requirements. About the Role We are looking for an experienced technical accounting leader who enjoys working at the intersection of accounting standards, policy, governance and strategic decision-making. In this role, you will provide trusted expert advice on complex accounting issues, influence financial decision-making, shape enterprise-wide accounting policies and governance frameworks, and support the department's response to emerging and evolving accounting matters. You will work closely with senior stakeholders, tackle complex transactions, drive improvements to accounting policies and governance practices, and ensure the organisation remains responsive to evolving accounting and regulatory requirements. You will also play a key role in building capability across the broader finance community, sharing your expertise and helping others navigate technical accounting challenges with confidence. If you enjoy solving complex problems, influencing decision-making and shaping financial governance across a large and diverse organisation, this is a role where your expertise will have genuine impact. About You To be successful in this role, you will bring: Deep technical accounting expertise and a passion for applying accounting standards to real-world business challenges. Experience providing trusted advice on complex accounting matters, with the ability to balance technical accuracy with practical outcomes. Strong knowledge of financial governance, accounting policy and reporting requirements within a large or complex environment. The ability to build credibility and influence stakeholders at all levels through clear, practical and risk-informed sound advice. A continuous improvement mindset, with experience enhancing policies, frameworks, controls or governance practices. Strong analytical skills and sound judgement when navigating complex or ambiguous issues. A collaborative approach and a genuine interest in developing the capability of others through coaching, mentoring and knowledge sharing. Essential requirements Relevant tertiary qualifications in accountancy, commerce, finance or relevant discipline, or relevant work experience. Recognised professional accounting body (CPA or CA) full membership. For more information read the full Role Description: Manager, Finance Technical Accounting Who we are The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state's environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy. DCCEEW conserves and protects the state's natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations. DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry. We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment. To Apply If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. Applications close Sunday, 18 Oct 2026 at 11:55PM. Should you require further information about the role please contact Zana Garevska, Director Financial Control & Reporting via A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds. Looking for more information or assistance in applying? Our commitment to a diverse and inclusive workplace. How we encourage and support people with disability Information and adjustments for individual needs for the recruitment process and the workplace. If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing or contacting (Nivya Shetty) via or (please mention reference number 553039). If you are an Aboriginal or Torres Strait Islander, use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at for a yarn. Find us on Facebook , Instagram , X (Twitter), YouTube and LinkedIn . Role Description

Knowledge Management Specialist
Clerk Grade: 7/8; $116,981 - $129,492 plus super
Employment Type: Ongoing; Fulltime; 2 roles
Location: Parramatta, Goulburn, Orange - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.

About Us Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

About the team Government Shared Services (GSS) is a new division in DCS that is leading the way in streamlining processes and transactional shared services to allow our people to better focus on their customers and delivering their services.
We are developing and delivering a roadmap to leverage technology, streamline processes, replace legacy systems and deliver a consistent experience to more than 100+ agencies across 8 NSW Government Departments.

What you will do

As a Knowledge Management Specialist, you will play a key role in maintaining, improving, and governing business knowledge, process documentation, and digital guidance tools that support both internal staff and external customers.

Create, review, and maintain knowledge articles, procedures, guides, FAQs, and other system-related content for both internal teams and external customers.
Translate complex business and technical information into clear, user-friendly content that supports service delivery and customer outcomes.
Work with subject matter experts to capture business knowledge and embed it into organisational knowledge repositories.
Monitor and maintain knowledge quality standards, ensuring content remains consistent, accessible, and compliant with governance requirements.
Support system implementations, enhancements, and change initiatives through process documentation, knowledge development, and user support materials.
Analyse feedback and usage data to identify opportunities to improve knowledge content, business processes, and digital adoption outcomes.
Contribute to continuous improvement initiatives that enhance operational efficiency, knowledge accessibility, and customer experience.

About You

The successful candidate must demonstrate strong capabilities in:

Knowledge management, business process documentation, or content development.
Strong understanding of business process mapping and process review methodologies.
Experience working with SAP Signavio, myWorkZone or WalkMe, or similar process management and digital adoption platforms.
Excellent written communication skills with the ability to develop clear and engaging user-focused content.
Strong stakeholder engagement, consultation, and facilitation skills.
The ability to analyse, interpret, and document complex processes and procedures.
A commitment to continuous improvement and delivering high-quality customer outcomes.

What we need from you An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role. In your cover letter please share your motivation for applying for this position and your relevant skills.

Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks.
A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements Click Here to access the Role Description . For enquiries relating to recruitment please contact Bryan Kreltszheim via . Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: Friday 9th October Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or . For more information, please visit
Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Job Description Location: Parramatta & Western Suburbs, NSW Salary Package: $130K - $140K + Super + NFP Benefits Role highlights: High-impact Analytical role involving large datasets, commercial insights, process improvement, social impact, strong career growth Role Overview An opportunity to join a growing commercial finance function at a time of significant development. The successful candidate will work closely with operational leaders, turning complex information into meaningful commercial insights while helping to improve the way finance supports the broader organisation. The Senior Financial Analyst will provide high-quality analysis across a broad operational portfolio. The role will spend the majority of time investigating financial and operational data, identifying trends, exceptions and opportunities, and translating those findings into clear recommendations for stakeholders. It will also play an important role in the monthly reporting cycle, including management and Board reporting. The position will also contribute to budgeting, forecasting, regulatory data requirements and the ongoing development of finance processes and systems. With the organisation continuing to build its analytics capability, this role will have genuine scope to challenge existing processes, introduce smarter ways of working and help establish a more insight-led approach to commercial decision-making. Responsibilities Analyse complex financial and operational datasets to identify trends, anomalies, performance drivers and opportunities for improvement Translate analysis into practical recommendations that assist operational leaders with decision-making and performance management. Prepare monthly management reporting and contribute to the development of comprehensive Board and Executive reporting packs. Develop meaningful variance analysis and commentary, ensuring financial results are clearly explained to senior stakeholders. Partner with analytics and systems specialists to develop dashboards and improve the use of available business intelligence. Provide ad hoc commercial analysis and financial insight in response to emerging business requirements Candidate Profile The successful candidate will bring experience across financial analysis or management accounting within a medium-to-large or complex organisation. They will be comfortable working with substantial datasets and will have the ability to investigate the information, recognise patterns and convert analysis into commercially useful conclusions. CA or CPA qualifications will be viewed favourably, although they are not essential and candidates currently undertaking their studies will also be considered. This position will suit someone who is naturally curious, self-directed and takes genuine ownership of their output. Strong MS Excel capability is essential, while experience with Power BI and Salesforce or a comparable CRM/data platform will be highly regarded. Company, Culture & Benefits This is an opportunity to join a purpose-led organisation where commercial finance plays an increasingly important role in understanding performance and supporting better outcomes. The Finance team is collaborative, experienced and evolving, with a growing focus on bringing stronger commercial thinking into the function. Hybrid working is available on a 3 days per week office basis and 2 days per week from home. Make an impact - use commercial finance and analytics to support an organisation delivering meaningful outcomes Be rewarded: Up to $140,000 + Super + NFP Benefits Opportunity to develop your career and learn from great leadership. Apply If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is LFSFA78603. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.

Ongoing full-time opportunity Great Team environment Talent pool to be created for future roles Role based in Parramatta/Sydney CBD with flexible/hybrid working environment . Salary relative to experience, and ranges from $133,348 - 146,945 + super

Join a high-performing finance team where your expertise will drive strategic decision-making and ensure strong financial governance across the organisation. This is an opportunity to influence outcomes, partner with stakeholders, and deliver high-quality financial insights in a dynamic public sector environment.

About the role

This role is responsible for delivering high-quality financial advice, reporting, and strategic insights to support decision-making and ensure compliance with public sector financial frameworks. You will work collaboratively across the organisation to optimise financial performance and strengthen governance practices including: Deliver high-quality analysis and insights to support key decisions Manage budgeting, forecasting, and end-to-end financial planning processes Identify financial risks, issues, and opportunities to improve organisational performance Build strong stakeholder relationships to support informed decision-making and achieve efficiencies Partner with project leaders to translate activity into clear financial outcomes

About You

The ideal candidate will have: Substantial demonstrated experience providing financial advice and undertaking budget forecasting and performance reporting in a government/public sector environment Excellent stakeholder engagement skills with experience working across diverse teams Proven ability to manage competing priorities and deliver high-quality outcomes Commitment to continuous improvement, governance, and best practice financial management Excellent written and verbal communication skills, with the ability to explain complex financial matters senior stakeholders A collaborative and adaptable approach, with experience working across agencies, local governments, and multidisciplinary teams Demonstrated leadership capability, including mentoring staff, supporting team performance, and contributing to a positive team culture.

Essential Requirements

Tertiary qualifications in Accounting, Business, Economics or Commerce or other relevant field and eligibility for membership of Chartered Accountants Australia and New Zealand or CPA Australia

For more information read the full Role Description : Senior Finance Officer

About the Agency
The NSW Reconstruction Authority is a statutory corporation and executive agency of the Premier's Department, that will improve how NSW plans for disasters and ensure that we recover from them faster.

To reduce the severity and impacts of disasters, the NSW Reconstruction Authority will complete critical planning and preparation with communities, businesses and government. When disaster does strike, we will get recovery started swiftly and coordinate reconstruction efforts across agencies, communities and other stakeholders.

Joining our team with a rewarding job in a community-driven agency is just the start. We also offer: Flexible working practices Contemporary workspaces and technology Access to learning and development opportunities Employee assistance and wellbeing program Workforce that values inclusion Competitive pay and conditions (including flex-time) Fitness Passport with a choice of 200+ gyms and pools across NSW

To Apply

If excited by the information above, please submit an online application including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close : 3 :55 PM , Wednesday 7 October 2026

Should you require further information about the role please contact Ashleen Nand , Manager Finance Planning & Performance at .

Our Commitment

Great people come from all walks of life . At NSW Reconstruction Authority we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islander peoples, and the employment of people with a disability, veterans and other diverse communities. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background or sexual orientation.

Additional Information

The recruitment process may include a range of assessments including interview, psychometric assessments, work sample activities and pre-employment checks as required.

Looking for more information or assistance with applying?

We encourage and support applications from people with a disability. If you require an adjustment to the recruitment process to help you perform at your best (including information in an alternate format or an alternate method of submission of the application) please contact the Talent Team via or and reference the Job Title and Reference Number for the role in which you are requesting the adjustment.

Recruitment Pool

A recruitment pool may be created for future ongoing and temporary opportunities of the same role or role type that become available over the next 18 months.

PARRA Group is looking for Customer Service Attendant's to work at Parramatta Leagues Club (Parramatta).We're seeking to fill:A variety of casual positions (we're aiming to provide a minimum of 15 hours per week) with the ability to work within a roster that has morning, afternoon, evening and overnight requirementsThe role will include the below duties:Food & Beverage: Engaging with customers to manage and make recommendations regarding food and beverage orders Cash handling and use of POS to manage orders Barista, bar and functions (setup and reset of function space) Gaming: Bartending and delivering food offerings. Cash handling and assistance with payouts. Troubleshooting gaming machines and providing information regarding the venue and promotions. About you: Strong customer service skills. Ability to work a rotating roster including: school holidays, public holiday, nights, and weekend work. Enjoys developing relationships with our members, guests, and fellow teammates. Exceptional grooming and presentation. Previous experience as a food & beverage attendant, gaming attendant or barista in a hospitality venue (highly desirable) RSA & RCG - or willing to obtain! Why you should join PARRA Group! Free tickets to Parramatta Eels home games and discounted Eels merchandise. Free Onsite parking. Free Staff meals and soft drink. Paid Volunteer Day. A vibrant and healthy staff culture, built on and driven by our SPORT values - Service, Passion, Openness, Respect and Teamwork. Quarterly and annual rewards between $500 and $5,000. Fun - we work hard and play hard with regular staff social events. Access to over 300+ retailer discounts. Ongoing training & development and the opportunity to complete Certificate III in Hospitality. We're for you. We're for community. We're for the Eels.For nearly 70 years we've supported the Eels, our community, our members and our people. And we'll support you. Just like our humble beginnings, we'll give you a fair go and support your career development and growth - qualifications optional. Whether at our Dural, Dundas, Pitt Town or Parra location, you'll experience our fun, vibrant, flexible and empowering culture. And we're for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that's only the beginning. Fancy a free lunch? It's yours! We think you'll love it here. In fact, we think this might even be the highlight of your career - a place you won't want to leave. Come join us for you, for better, for the best.Our Values:Service: We are here for the benefit of our Members and our Community.Passion: We are ambitious, strive for excellence and love what we do.Openness: We demonstrate integrity and commitment through transparency and accountability.Respect: We are welcoming, inclusive and respectful.Teamwork: We are united, collaborative and succeed togetherPlease note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.PARRA Group is an Equal Opportunity Employer.

Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. About You & Your Skills You are focused on providing outstanding customer service You are comfortable working alone as well as within a team You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching. You have the availability to work flexible hours (including late nights, early mornings and weekends) Be willing to learn and promote our wide range of products and specials For the exciting opportunity to be a part of our amazing team, please apply today! Pre-Employment Requirements: The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Senior Project Officer Clerk Grade: 9/10
Employment Type: Full-time temporary until 30 September 2027
Location: Parramatta or Orange (Hybrid working available). Minimum 2-3 days per week in the office, subject to change in line with Department of Customer Service workplace policies.
Closing date: 30 September, 9.59am Expression of Interest - Make an impact across Government Shared Services Government Shared Services (GSS) is a division of Department of Customer Service that delivers essential shared services to more than 100 NSW Government agencies, supporting outcomes for the people of NSW. Client & Commercial Solutions (C&CS) supports GSS by strengthening governance, managing client relationships, and providing assurance, commercial, and financial oversight to enable effective and reliable shared service delivery. About the role We are looking for an experienced Senior Project Officer to join Client & Commercial Solutions (C&CS) and lead the coordination and implementation of Machinery of Government (MoG) changes affecting Government Shared Services. This is a role for someone who enjoys bringing structure to complex change, coordinating stakeholders and turning government decisions into practical transition activity. You'll work across service, corporate and agency teams to manage MoG impacts from initial assessment through to implementation, stabilisation and measurable outcomes. The Opportunity As Senior Project Officer, you will provide central coordination for MoG changes across the full implementation lifecycle. You'll translate government decisions and transition requirements into integrated delivery plans, establish governance and reporting, coordinate interdependent workstreams, and keep implementation moving where responsibilities, timeframes and stakeholder interests are complex or evolving. You'll have the autonomy to shape your approach, solve problems and provide trusted advice to support informed decision-making. You could be assessing impacts on clients and shared services, coordinating transition activities across people, processes, systems, finance, records, governance and agreements, resolving cross-agency dependencies, preparing implementation advice for senior leaders, or supporting post-transition stabilisation and benefits realisation. What you'll do Lead the end-to-end coordination of Machinery of Government changes, from announcement and impact assessment through to transition, implementation, stabilisation and closure.Coordinate impacted GSS, departmental and agency workstreams to confirm scope, roles, responsibilities, sequencing and hand-offs across the transition.Assess and coordinate impacts across clients, service delivery, people, processes, systems, data, records, finance, delegations, governance, contracts and service agreements.Establish fit-for-purpose MoG governance, reporting and escalation arrangements, including working groups, decision logs, action registers and executive status reporting.Identify and manage implementation risks, issues, assumptions and interdependencies, escalating matters early and coordinating practical resolution across responsible teams.Prepare clear briefs, implementation updates, options and recommendations for senior stakeholders, governance forums and decision-makers.Monitor implementation progress, readiness and post-transition performance, ensuring outstanding actions are closed and agreed outcomes are embedded.Capture lessons learned and improve MoG coordination tools, templates and processes to strengthen future change implementation across C&CS and GSS. What you'll bring You'll be an experienced project professional who is comfortable operating in complex environments and taking ownership of delivery. You will bring: MoG implementation experience - you understand how structural changes affect agencies, functions and shared services and can translate decisions into coordinated transition activity.Complex coordination - you can bring together interdependent workstreams, establish clear accountabilities and maintain momentum across teams with competing priorities or dual reporting lines.Implementation discipline - you can manage milestones, readiness, risks, issues, dependencies and decisions while maintaining a clear focus on service continuity and transition outcomes.Sound judgement - you can work through ambiguity, assess competing requirements and develop practical options when policy direction, scope or responsibilities are evolving.Stakeholder influence - you are confident engaging senior leaders, agencies, corporate functions and service teams to resolve issues and build commitment to shared implementation outcomes.Government context - you understand public sector governance, accountability and decision-making requirements and can work effectively across organisational boundaries.Clear communication - you can turn complex implementation information into concise briefs, executive updates, decisions and practical guidance for affected stakeholders.Adaptability and resilience - you remain focused and constructive when announcements, timeframes, structures or implementation priorities change.A strong focus on outcomes - you take ownership, follow through and ensure MoG changes are implemented in a controlled, practical and sustainable way. Why join C&CS? This is an opportunity to work on projects that sit at the heart of how Government Shared Services operates. You'll work alongside experienced professionals across GSS, engage with senior leaders and stakeholders across government, and have the opportunity to build your project, stakeholder and strategic capability in a genuinely varied environment. If you're looking for a role where you can lead meaningful work, influence outcomes and see your ideas become reality, we'd like to hear from you. Salary Grade 9/10, with the base salary for this role starting at 133,348 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Scott Walker via . Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: 30 September, 9.59am Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or . For more information, please visit
Information on some of the different types of disabilities Information on adjustments available for the recruitment process

PARRA Group is recruiting a cleaner who is capable of servicing our Parra Leagues Club (Parramatta) and Vikings Sports Club (Dundas) venues.Duties include but are not limited to: Keeping all areas of the venue clean, tidy and presentable Able to complete vacuuming, polishing, wiping, mopping, shampooing, general cleaning and maintenance of rubbish Safely perform all duties in line with work, health and safety requirements About you: Ability to work independently with minimal supervision Flexibility to work around trade hours of Parra Leagues Club and Vikings Sports Club on rotating roster which may include weekends and public holidays Full working rights in Australia Driver's license and reliable car (this is desired requirement) Cleaning experience would be an advantage Why you should join Parra Leagues Club Group! Free tickets to Parramatta Eels home games and discounted Eels merchandise. Free Onsite parking. Free Staff meals and soft drink. Paid Volunteer Day. A vibrant and healthy staff culture, built on and driven by our SPORT values - Service, Passion, Openness, Respect and Teamwork. Quarterly and annual rewards between $500 and $5,000. Fun - we work hard and play hard with regular staff social events. Access to over 300+ retailer discounts. Ongoing training & development and the opportunity to complete Certificate III in Hospitality. We're for you. We're for community. We're for the Eels.For nearly 70 years we've supported the Eels, our community, our members and our people. And we'll support you. Just like our humble beginnings, we'll give you a fair go and support your career development and growth - qualifications optional. Whether at our Dural, Dundas, or Parra location, you'll experience our fun, vibrant, flexible and empowering culture. And we're for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that's only the beginning. Fancy a free lunch? It's yours! We think you'll love it here. In fact, we think this might even be the highlight of your career - a place you won't want to leave. Come join us for you, for better, for the best.Our Values:Service: We are here for the benefit of our Members and our Community.Passion: We are ambitious, strive for excellence and love what we do.Openness: We demonstrate integrity and commitment through transparency and accountability.Respect: We are welcoming, inclusive and respectful.Teamwork: We are united, collaborative and succeed togetherPlease note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.Parramatta Leagues is an Equal Opportunity Employer

Are you a confident communicator who genuinely enjoys helping people?Gerard Malouf & Partners is seeking a Client Services Officer to join our Client Care and Intake team. This is an important frontline role where you will often be the first point of contact for prospective clients seeking assistance with a personal injury matter.You'll combine empathy and excellent customer service with strong attention to detail, gathering relevant information, assessing enquiries and working closely with our solicitors to ensure every prospective client receives a professional and timely response. What you'll be doing As a Client Services Officer, you will: Handle incoming calls and enquiries from prospective clients Engage with clients professionally, respectfully and with empathy Gather relevant information and prepare clear, concise written and verbal summaries Assess new client enquiries and identify relevant information for review by our solicitors Liaise closely with solicitors regarding prospective client matters and next steps Accurately enter client and enquiry information into our CRM system Ensure new enquiries are actioned on the day they are received Maintain detailed and accurate records of client communications Provide updates on enquiry outcomes to the Head of Client Care and Intake Operations Follow the firm's policies, procedures and professional obligations Escalate matters that may present professional or financial risk to the firm About you You'll thrive in this role if you are someone who can balance compassion with efficiency. You'll be speaking with people who may be going through a difficult or stressful period, so the ability to listen carefully and communicate with sensitivity is important.We're looking for someone with: Excellent verbal and written communication skills Proven experience in a high-volume inbound call environment (contact centre, customer service, healthcare, or similar) Confidence communicating with people from a wide range of backgrounds Empathy, patience and professionalism when handling sensitive conversations Strong attention to detail and accurate record-keeping skills The ability to gather information, identify key details and provide concise summaries Good organisation and time-management skills The ability to prioritise enquiries and work effectively in a fast-paced environment Confidence using CRM systems and other business technology A collaborative approach and the ability to work effectively with solicitors and support teams Experience in legal services, personal injury, professional services, contact centres or client intake would be highly regarded. Why join Gerard Malouf & Partners? This is an opportunity to play an important role in the client journey and work closely with experienced legal professionals.You'll join a team where your ability to listen, communicate and provide an excellent client experience can make a genuine difference to people seeking legal assistance.If you're a motivated client services professional who combines empathy, attention to detail and a commitment to delivering a high standard of service, we'd love to hear from you.

About the role Your work helps people with significant injuries build independence, participate in their communities and live the best version of life ahead. As an Operational Support Officer, you'll provide administrative and operational support that enables frontline teams to deliver quality outcomes for Lifetime Schemes customers. Working across a variety of workflows, you'll balance competing priorities, manage complex requests and support customers, providers and internal stakeholders through a range of service and operational processes. This is a varied role requiring strong judgement, adaptability and attention to detail, with opportunities to contribute to continuous improvement and operational excellence. Working as part of a collaborative and customer-focused team, you'll play an important role in helping frontline teams deliver positive outcomes for the people we serve. What you'll be working on Manage high-volume workflows and service requests across multiple operational processes Support customers, providers and internal stakeholders through phone and email enquiries Process complex funding and treatment-related requests requiring accuracy and sound judgement Maintain records, correspondence and documentation in line with business requirements Coordinate operational and administrative activities that support frontline service delivery Prioritise competing tasks while meeting service standards and team objectives Build strong working relationships across teams to support effective collaboration Contribute to continuous improvement initiatives that enhance customer and operational outcomes What you'll bring Experience in administration, operational support, customer service or a similar environment A customer-focused mindset with the ability to provide professional and responsive support Strong organisational skills and the ability to manage competing priorities effectively Sound problem-solving skills and confidence working through complex requests and processes High attention to detail when managing records, information and funding-related transactions Excellent verbal communication skills and a professional phone manner Ability to work collaboratively with colleagues and stakeholders to achieve shared outcomes Exposure to health, rehabilitation, return-to-work, insurance or related environments will be highly regarded What we offer Work-life balance: Flexible and hybrid working arrangements Health and wellbeing: Gym subsidies, health checks and EAP support Career development: Learning opportunities to grow your skills and career Employee benefits: Extra leave, health insurance discounts, salary packaging and novated leasing Inclusive culture: Recognition programs, mental health initiatives and support for hidden disabilities About icare icare provides insurance and care to the people, businesses and communities of NSW. Our work supports recovery, independence and safer workplaces. We protect homes, public assets and essential services, and help manage schemes that need to remain fair, affordable and sustainable for the future. We believe the better we do, the better for NSW. Apply now If you are looking for work that matters and an opportunity to contribute to better outcomes for NSW, apply now. We welcome and support people of all abilities and backgrounds to apply and we are committed to creating a workplace where people feel they belong, can contribute their best and have the support they need to thrive. For us, inclusion is not a standalone initiative; it is part of how we make better decisions, design better services and reflect the communities we serve. If you need adjustments during the process, please note this in your application. Before you apply To be eligible for this opportunity, you'll need unrestricted Australian working rights and be able to live and work in NSW. This includes Australian citizens, permanent residents and New Zealand citizens with a current passport. As part of our recruitment process, you'll also be asked to complete standard pre-employment checks, including a criminal history check. Please note: icare operates a direct sourcing model and does not accept agency introductions.

About the role Your work helps people with significant injuries build independence, participate in their communities and live the best version of life ahead. As an Operational Support Officer, you'll provide administrative and operational support that enables frontline teams to deliver quality outcomes for Lifetime Schemes customers. Working across a variety of workflows, you'll balance competing priorities, manage complex requests and support customers, providers and internal stakeholders through a range of service and operational processes. This is a varied role requiring strong judgement, adaptability and attention to detail, with opportunities to contribute to continuous improvement and operational excellence. Working as part of a collaborative and customer-focused team, you'll play an important role in helping frontline teams deliver positive outcomes for the people we serve. What you'll be working on Manage high-volume workflows and service requests across multiple operational processes Support customers, providers and internal stakeholders through phone and email enquiries Process complex funding and treatment-related requests requiring accuracy and sound judgement Maintain records, correspondence and documentation in line with business requirements Coordinate operational and administrative activities that support frontline service delivery Prioritise competing tasks while meeting service standards and team objectives Build strong working relationships across teams to support effective collaboration Contribute to continuous improvement initiatives that enhance customer and operational outcomes What you'll bring Experience in administration, operational support, customer service or a similar environment A customer-focused mindset with the ability to provide professional and responsive support Strong organisational skills and the ability to manage competing priorities effectively Sound problem-solving skills and confidence working through complex requests and processes High attention to detail when managing records, information and funding-related transactions Excellent verbal communication skills and a professional phone manner Ability to work collaboratively with colleagues and stakeholders to achieve shared outcomes Exposure to health, rehabilitation, return-to-work, insurance or related environments will be highly regarded What we offer Work-life balance: Flexible and hybrid working arrangements Health and wellbeing: Gym subsidies, health checks and EAP support Career development: Learning opportunities to grow your skills and career Employee benefits: Extra leave, health insurance discounts, salary packaging and novated leasing Inclusive culture: Recognition programs, mental health initiatives and support for hidden disabilities About icare icare provides insurance and care to the people, businesses and communities of NSW. Our work supports recovery, independence and safer workplaces. We protect homes, public assets and essential services, and help manage schemes that need to remain fair, affordable and sustainable for the future. We believe the better we do, the better for NSW. Apply now If you are looking for work that matters and an opportunity to contribute to better outcomes for NSW, apply now. We welcome and support people of all abilities and backgrounds to apply and we are committed to creating a workplace where people feel they belong, can contribute their best and have the support they need to thrive. For us, inclusion is not a standalone initiative; it is part of how we make better decisions, design better services and reflect the communities we serve. If you need adjustments during the process, please note this in your application. Before you apply To be eligible for this opportunity, you'll need unrestricted Australian working rights and be able to live and work in NSW. This includes Australian citizens, permanent residents and New Zealand citizens with a current passport. As part of our recruitment process, you'll also be asked to complete standard pre-employment checks, including a criminal history check. Please note: icare operates a direct sourcing model and does not accept agency introductions.